TMDHosting, established in 2007, is a web hosting provider headquartered in Orlando, Florida. Over the years, the company has expanded its reach to multiple data centers across the globe, ensuring robust and geographically diverse service coverage. TMDHosting aims to cater to a diverse clientele by offering a range of hosting solutions tailored to different needs, from individual bloggers to large enterprises.
The company's portfolio includes shared hosting, cloud hosting, VPS hosting, dedicated servers, and reseller hosting. Additionally, TMDHosting provides specialized hosting solutions for popular content management systems (CMS) like WordPress, Joomla, and Magento. Each service comes with various plans and features designed to meet specific customer requirements, focusing on performance, security, and ease of use.
As of now, TMDHosting serves a substantial customer base, boasting over 300,000 users worldwide. The company's commitment to customer support is reflected in its 24/7 service availability, aiming to assist clients with any issues they encounter promptly. This dedication to support, combined with their wide array of hosting options, makes TMDHosting a noteworthy player in the web hosting industry.
Pros
- User-friendly control panel for easy management.
- Pricing is relatively affordable.
- Excellent customer support with 24/7 availability.
Cons
- Higher renewal rates for hosting plans.
- No backups included in the starter plan.
Pricing
TMDHosting offers a variety of pricing plans designed to cater to different levels of web hosting needs, from shared hosting to dedicated servers. The initial prices are competitive, with shared hosting plans starting at a relatively low cost, making it an appealing option for small businesses and individual users. When compared to its competitors, TMDHosting's introductory rates are on the lower end, which can be attractive for newcomers looking to establish an online presence without significant upfront investment.
However, it's important to note that like many web hosting providers, TMDHosting's renewal prices are higher than the initial rates. Customers should be prepared for a price increase once their initial term ends. This is a common practice in the industry, but it’s worth planning for, especially if budget is a critical factor. Prospective users should carefully review the renewal terms to avoid any surprises when it comes time to extend their hosting service.
In terms of additional costs, TMDHosting typically does not impose hidden fees, but users should always read the fine print to ensure they understand what is included in their plan and what might incur extra charges. As for the refund policy, TMDHosting offers a 30-day money-back guarantee on their shared hosting plans, which is comparable to the industry standard. This policy provides a level of reassurance for new customers, allowing them to try the service with minimal financial risk.
Customer Support
Live Chat
TMDHosting offers customer support via live chat on their website.
Email Support
TMDHosting offers customer support via email.
Phone Support
TMDHosting offers customer support via phone.
Ticketing System
TMDHosting uses a ticketing system for customer support.
Guides and Tutorials
TMDHosting offers a range of technical guides and tutorials.
Available 24/7
TMDHosting offers a range of technical guides and tutorials.
TMDHosting's customer support truly stands out as a beacon of excellence in the web hosting industry. The company offers a variety of support channels including live chat, a ticketing system, and phone support, ensuring that help is always just a few clicks or a call away. No matter the time of day, TMDHosting’s 24/7 support means you’re never left stranded with a technical issue or a simple query, which is incredibly reassuring.
One of the most impressive aspects of TMDHosting's support team is their responsiveness. Live chat responses are almost instantaneous, while tickets are typically addressed within hours, not days. The team doesn't just aim for speed; they also focus on effectiveness. In our experience, the support staff are both knowledgeable and incredibly helpful, providing in-depth solutions tailored to your specific issues rather than relying on canned responses. This personalized approach makes the entire support process feel more human and less mechanical.
Beyond one-on-one support, TMDHosting also boasts an extensive library of guides and tutorials. These resources are invaluable for both beginners and seasoned webmasters alike, offering step-by-step instructions that cover a wide range of topics. This combination of quick, effective personal support and comprehensive educational materials solidifies TMDHosting as a top choice for anyone looking for reliable and helpful web hosting services.
TMDHosting provides customer support in English.
Performance
Uptime
We perform thousands of uptime checks each day to ensure our reviews are accurate and reliable. The statistics below are based on the uptime checks we have performed in the last 30 days.
Uptime Guarantee
Monthly Uptime
Monthly Downtime
# of outages
TMDHosting offers an uptime guarantee of 99.99% for its shared hosting service, which is a standard benchmark within the web hosting industry. This guarantee positions TMDHosting competitively, promising minimal downtime and ensuring that websites remain accessible to users almost all the time. The company’s transparency in this regard is commendable, providing potential customers with a clear expectation of service reliability.
When compared to its competitors, TMDHosting's uptime performance is generally in line with industry leaders. Many web hosting providers also aim for a similar 99.99% uptime guarantee, making TMDHosting neither particularly exceptional nor lacking in this aspect. However, actual user experiences and reviews suggest that TMDHosting consistently meets its uptime promise, which is reassuring for clients who prioritize stable and continuous website availability.
As for recent outages, there haven’t been significant reports of widespread downtime incidents affecting TMDHosting's shared hosting service. Naturally, like any service provider, TMDHosting may experience occasional maintenance periods or isolated issues, but there have been no notable patterns of frequent or prolonged outages. Overall, TMDHosting appears to maintain stable uptime metrics that satisfy the expectations set by their guarantee.
Data Center Locations
- Australia
- Canada
- Germany
- India
- Mexico
- Singapore
- United Kingdom
- United States
TMDHosting offers a diverse range of data center locations to serve its global customer base. As of now, the company operates nine data centers strategically distributed across the globe. These data centers are located in key regions including Chicago and Phoenix in the United States, London in the United Kingdom, Amsterdam in the Netherlands, Tokyo in Japan, Sydney in Australia, and Singapore. This geographic distribution allows TMDHosting to provide localized and efficient service to customers no matter where they are based.
Customers of TMDHosting can indeed migrate their websites to different data centers, providing flexibility for those looking to optimize their site's performance based on geographic considerations. This is particularly beneficial for businesses that may anticipate growth in different regions or need to meet specific regional compliance requirements. The option to change data center locations helps ensure that TMDHosting can cater to the evolving needs of its clientele by offering adaptability and a broad reach.
Features
Storage
TMDHosting's shared hosting service offers different tiers of storage depending on the plan chosen. Entry-level plans provide relatively modest storage space, typically around 50 GB SSD storage, while higher-tier plans often include unlimited SSD storage. This ensures a range of options suitable for both small personal websites and more robust business needs. Notably, the use of SSD storage, rather than traditional HDD, generally results in faster data retrieval times and enhanced overall performance.
However, it's important to note that TMDHosting does impose certain limitations that users should be aware of. There are Inode limits, with the basic plan often capping around 75,000 Inodes, which can impact the number of files you can store on your server. Additionally, users should be cognizant of I/O restrictions, which can affect data transfer rates and overall site performance under heavy load conditions. These limitations are fairly standard within the industry but are worth considering when selecting a hosting plan that best fits your needs.
Bandwidth
TMDHosting offers shared hosting plans that come with unmetered bandwidth. This essentially means that there are no specific limits on the amount of data that can be transferred to and from your website. For most small to medium-sized websites, this should be more than adequate, allowing for smooth operation without the immediate concern of hitting a bandwidth cap.
However, it's important to note that while the bandwidth is described as unmetered, TMDHosting's terms of service typically include a fair usage policy. This means that if your website's bandwidth usage is deemed to be excessive and impacting other users on the same server, you may be asked to upgrade to a higher-tier hosting plan. There are no direct overage charges, but abiding by fair usage guidelines is crucial to ensure uninterrupted service.
Migrating to TMDHosting
TMDHosting provides a website migration service that is particularly appealing for individuals and businesses looking to transition to a new hosting provider without experiencing downtime or data loss. One of the standout features of TMDHosting's migration service is that it is offered free of charge for all new customers. This added incentive can be a significant cost-saving factor, especially for those operating multiple websites or complex setups.
The process of migrating a website to TMDHosting is fairly straightforward and designed to be user-friendly. Upon signing up for one of their hosting plans, customers can request website migration through the support portal. TMDHosting's technical support team typically handles the entire migration process, which includes transferring website files, databases, and email accounts. The migration is conducted in a manner to minimize disruptions, and the team usually provides an estimated timeframe for completion, allowing customers to plan accordingly.
However, there are certain limitations to be aware of when opting for TMDHosting's free migration service. The company places some restrictions on the scope of what can be migrated; for instance, they may only offer the free service for websites of a particular size or type. It's important to check with their support team to confirm whether your specific website qualifies for free migration and to understand any potential additional costs. Despite these limitations, TMDHosting's migration service remains a convenient and cost-effective option for many users.
Backups
Apart from the entry plan, TMDHosting company provides free daily backups, ensuring that customers' data is consistently safeguarded against potential mishaps. These automated backups are particularly advantageous for small to medium-sized websites where manual backup management could be cumbersome. By maintaining daily copies, TMDHosting significantly enhances data security and offers peace of mind to its user base.
However, when it comes to restoring these backups, TMDHosting does not grant customers direct access to perform restorations themselves. Instead, users need to contact the support team, who will handle the restoration process upon request. While this ensures that the procedure is carried out correctly, it can introduce delays and may be seen as less convenient for customers who prefer more control over their data recovery processes. Overall, TMDHosting's backup service is reliable, but the lack of user autonomy in restoration could be a consideration for prospective users.
TMDHosting offers a variety of email features with their shared hosting plans, providing users with the ability to create multiple email accounts. Specifically, there is no set limit on the number of email accounts you can create, which is advantageous for businesses of varying sizes. The email service includes standard features such as webmail access, spam protection, and the use of secure email protocols like IMAP, POP3, and SMTP. Furthermore, you can set up email forwarders, autoresponders, and mailing lists to enhance communication efficiency.
However, there are some limitations to keep in mind. Each mailbox has a storage limit of 1 GB, which should be adequate for most users but might require careful management to avoid reaching capacity. Additionally, TMDHosting enforces sending and receiving limits to ensure fair use of resources. The specific details of these limits are not always clearly stated, so it might be beneficial to contact their support for precise information, especially if you anticipate high volumes of email traffic. Overall, TMDHosting's email services are robust and feature-rich, suitable for small to medium enterprise needs with some oversight required for heavier usage.
SSL Certificates
TMDHosting provides a range of SSL certificates to ensure secure and encrypted connections for websites hosted on their platform. Notably, the company offers free Let's Encrypt SSL certificates with all its hosting plans, making it convenient for users to secure their sites without additional costs. These free SSL certificates are automatically installed and renewed, adding a layer of hassle-free protection to web properties.
In addition to the complimentary Let's Encrypt option, TMDHosting also offers paid SSL certificates for those seeking advanced security features. These include Domain Validated (DV), Organization Validated (OV), and Extended Validation (EV) SSL certificates, catering to different levels of authentication and trust. There are no explicit limitations on the number of SSL certificates that can be installed per account, allowing for flexibility in managing multiple domains. Overall, TMDHosting provides a comprehensive suite of SSL options to suit various security needs and budgets.
Ease of Use
TMDHosting provides a user-friendly website that makes finding information about their web hosting services relatively straightforward. The site is well-organized with clear navigation menus, making it simple to access details about different hosting plans and their features. However, some users might find the abundance of information a bit overwhelming at first glance, but the built-in search function helps streamline the process.
Signing up for TMDHosting's service is uncomplicated and swift. The sign-up process is guided and requires only a few steps, from selecting a hosting plan to completing the payment details. They also offer various payment options, accommodating different preferences. Once registered, users can access their hosting accounts almost immediately, which is a plus for those eager to get started with their websites.
Managing TMDHosting's shared hosting plans is quite efficient, thanks to the cPanel control panel provided. This standard control panel is well-known in the industry for its intuitive interface and comprehensive features. Additionally, TMDHosting includes several one-click installers such as Softaculous, which simplify the installation of popular applications like WordPress, Joomla, and Drupal. Overall, TMDHosting’s ease of use is bolstered by these tools, making website management accessible even for those with limited technical expertise.
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