KnownHost

KnownHost's service covers a wide range of needs, from budget shared hosting to premium dedicated servers. Shared hosting starts with Basic at $3.47/month (renews at $7.16/month, 10 GB NVMe, 1 website), Standard at $6.48/month (renews at $11.01/month, 25 GB, 5 websites), Professional at $9.98/month (renews at $16.96/month, unlimited storage), and Premium at $19.98/month (renews at $33.96/month, dedicated IPv4). Managed WordPress plans are similarly priced, starting at $5.98/month, while VPS plans begin at $43.25/month (4 cores, 6 GB RAM), and dedicated servers at $176.25/month.

Pricing reflects three-year commitments, with notably higher renewals, which is a common industry practice. A 30-day money-back guarantee applies across all plans. KnownHost accepts payments via credit/debit cards and PayPal.

KnownHost offers 24/7 support through a variety of channels, including live chat, email, phone, and support tickets, ensuring that help is always available when you need it. Response times are typically fast, with agents ready to assist with a wide range of issues - from basic DNS configuration to more complex server optimizations. The support team is known for being both knowledgeable and approachable, making it easy for customers to get the help they need.

KnownHost provides customer support in English.

Uptime

We perform thousands of uptime checks each day to ensure our reviews are accurate and reliable. The statistics below are based on the uptime checks we have performed in the last 30 days.

KnownHost offers a 99.99% uptime guarantee, ensuring near-perfect reliability for all hosting plans. Their use of NVMe SSDs contributes to fast and stable performance. With data centers in Atlanta, Seattle, and Amsterdam, KnownHost provides excellent coverage for North America and Europe, making it an ideal choice for users in these regions. Websites with a lot of traffic coming from other regions may achieve better results by integrating Cloudflare (free via cPanel) to boost speeds and reduce latency.

While the uptime guarantee is robust, it's important to note that scheduled maintenance is excluded from the guarantee, with up to 24 hours of downtime allowed per year. This results in a maximum potential uptime of 99.73% if maintenance reaches the full limit, but this is rare and typically does not impact users significantly. For shared hosting, there may be some CPU throttling for high resource usage, which is detailed in the terms, but this is not an issue for higher-tier plans like VPS and dedicated hosting.

Data Center Locations

• Netherlands
• United States

KnownHost operates three strategically located data centers in Atlanta, Seattle, and Amsterdam, each designed with N+1 redundancy for power, cooling, and connectivity. These facilities benefit from partnerships with INAP and AMS-IX access in Amsterdam, ensuring low latency and robust connectivity for users in North America and Europe.

While the performance is excellent for users in these regions, those located in Asia or Oceania may experience slower load times without the use of Cloudflare, which is included free with cPanel. For optimal global performance, leveraging Cloudflare's CDN is recommended.

Storage

KnownHost's storage options range from 10 GB NVMe on the Basic shared plan ($3.47/month) to 25 GB (Standard) and unlimited storage (Professional/Premium), with managed VPS starting at 100 GB SSD and dedicated servers offering 1 TB HDD/SSD options. NVMe storage provides speed benefits, but Basic's 10 GB is suited only for small websites.

Shared hosting is subject to fair use limits on resources like CPU and inodes, which could lead to throttling if exceeded. Professional/Premium shared plans, as well as VPS and dedicated hosting, avoid these issues with unlimited or dedicated storage. Backups are automatic and included for free, but restores need to be requested through customer support.

Bandwidth

All shared and WordPress plans come with unlimited bandwidth, but the usage may be capped for "abusive" behavior, as defined by KnownHost's terms of service. VPS plans come with 3-8 TB, and dedicated servers offer customizable bandwidth options. For e-commerce or high-traffic sites, VPS or dedicated hosting is ideal, ensuring no bandwidth caps, while shared plans are more suited for personal blogs or smaller websites with not much traffic.

Migrating to KnownHost

KnownHost offers free migrations for shared and WordPress plans with minimal downtime. VPS and dedicated server migrations are free for standard setups. We recommend contacting customer support in case your current website(s) exceed "reasonable complexity".

Backups

Free daily backups are included for shared and WordPress plans, stored off-server, and can be restored by contacting KnownHost's customer support team. VPS and dedicated hosting offer custom backup setups, providing more control over the backup process. Restores for shared hosting are handled on a "best-effort" basis, and users are advised to maintain their own backups, particularly for shared plans.

Email

KnownHost provides 5 email accounts on the Basic shared plan, 25 on Standard, and unlimited on Professional/Premium. Email accounts count toward storage limits, which could cause issues with large inboxes. Users on shared plans should track their email storage to avoid performance issues, as "abusive" email usage can lead to account suspension.

SSL Certificates

All KnownHost plans come with free Let's Encrypt SSL certificates, which automatically install and renew every 90 days. The SSL is available for 1 to unlimited websites depending on the plan, though wildcard SSL is not offered unless customers bring their own.

KnownHost's use of cPanel for shared and WordPress hosting simplifies site management, email handling, and database tasks. With one-click installs for over 300 apps like WordPress, it's perfect for users who prefer simplicity.