Hostwinds

Comprehensive and Unbiased Review

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Founded in 2010 and based in Seattle, Washington, Hostwinds has grown into a well-regarded web hosting provider known for its reliability and performance. The company offers a wide range of hosting solutions, including shared, VPS, cloud, and dedicated hosting, catering to individuals, businesses, and developers alike.

With 24/7 customer support, scalable infrastructure, and a focus on affordability, Hostwinds aims to provide a seamless hosting experience for users worldwide.

  • United Kingdom

    Headquarters

  • 2006 (19 years ago)

    Founded

  • 30 Days

    Money-Back Guarantee

Hostwinds Pros and Cons

Hostwinds Pros and Cons

Key strengths and weaknesses of Hostwinds

  • Fast and secure servers for optimal website performance.

  • Easy-to-use control panel for managing hosting services.

  • Competitive pricing with flexible plans for different needs.

  • Excellent customer support available 24/7.

  • Reliable uptime with minimal disruptions.

  • 3-day money-back guarantee, shorter than industry standards.

  • Higher renewal rates compared to initial pricing.

Hostwinds Expert Review

Hostwinds Expert Review

In-depth analysis by Hostalog's hosting experts

Hostwinds Pricing

Hostwinds Pricing

An honest look at Hostwinds's pricing, renewals, and hidden fees.

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4.4

Hostwinds offers affordable and competitive pricing across its web hosting plans, including shared, business, and VPS hosting. The entry-level shared hosting plan is attractively priced, making it a great option for budget-conscious users and small businesses starting out.

However, like many providers, renewal prices are higher than the initial promotional rates. Customers should be aware of this pricing structure and review renewal costs beforehand to avoid surprises. Hostwinds is relatively transparent about fees, but it's always wise to check the terms and conditions for any additional charges.

The company provides a 3-day money-back guarantee, allowing new customers a short but useful trial period. After this window, refunds are not available, so users should take advantage of the trial to ensure the service meets their needs.

Hostwinds Performance

Hostwinds Performance

How reliable is Hostwinds based on real-world uptime data?

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4.7

Uptime

We perform thousands of uptime checks each day to ensure our reviews are accurate and reliable. The statistics below are based on the uptime checks we have performed in the last 30 days.

Uptime Guarantee
99.9999%
Allows ~3 sec/month of downtime
Monthly Uptime
99.9901%
Monthly Downtime
00:04:17
# of outages
4

Hostwinds guarantees an impressive 99.9999% uptime, one of the highest in the industry. This commitment suggests strong confidence in their infrastructure and reliability. In practice, uptime performance aligns closely with this promise, with minimal downtime reported by users. Compared to competitors, Hostwinds' uptime exceeds industry standards—most providers offer guarantees between 99.9% and 99.99%.

While no hosting service is entirely immune to outages, instances of downtime with Hostwinds are rare and typically short-lived. This reliability makes it a strong choice for businesses and individuals who depend on uninterrupted website access.

Data Center Locations

Hostwinds operates three strategically located data centers in Seattle, Washington; Dallas, Texas; and Amsterdam, Netherlands. These locations ensure low latency and high-speed connectivity, serving customers across North America and Europe.

Customers can choose their preferred data center during setup, allowing them to optimize performance based on their target audience. Additionally, website migration between data centers is possible, with Hostwinds offering a streamlined process to minimize downtime and disruption. This flexibility makes Hostwinds a versatile choice for businesses looking to scale their hosting based on evolving needs.

Hostwinds has data centers in the following countries:

Hostwinds Features

Hostwinds Features

What you get when you sign up with Hostwinds.

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4.7

Storage

Hostwinds provides unlimited SSD storage across all shared hosting plans, ensuring fast performance and reliability. The main difference between plans is the number of websites you can host—1, 4, or unlimited, depending on the plan you choose.

While storage is advertised as unlimited, inode limits still apply. Inodes represent the total number of files and directories you can store, so even with unlimited space, exceeding the inodes limit could impact your ability to add more files. Users with a large number of small files should keep this in mind to avoid potential restrictions.

Bandwidth

All shared hosting plans come with unlimited bandwidth, allowing websites to handle varying traffic levels without worrying about data caps or overage fees. This makes it a great option for sites expecting growth or fluctuating visitor numbers.

However, like most hosting providers, Hostwinds enforces a fair usage policy to ensure server resources are shared efficiently. While there are no strict limits, websites consuming excessive bandwidth or impacting server performance may be asked to upgrade to a higher-tier plan. For most users, this won't be a concern, but high-traffic sites should keep this in mind.

Migrating to Hostwinds

Hostwinds offers a free website migration service, making it easy to transfer your site to their platform without additional costs. The support team handles the entire process, including moving files, databases, and other components, ensuring minimal downtime.

While most sites qualify for free migration, larger or more complex sites (with custom configurations or uncommon platforms) may require an additional consultation beforehand. It's recommended to contact Hostwinds support for specific needs.

Backups

Hostwinds allows users to schedule automatic nightly backups for added data security, but backups are not included for free and must be purchased separately.

Hostwinds offers Cloud Backups as an add-on for its shared hosting services, priced at a fixed fee of $4 per month plus $0.03 per GB per month for the data backed up. While this pricing structure provides flexibility, it might be difficult to calculate for some customers, especially those with larger sites.

Restoring backups is easy with Hostwinds' self-service restoration feature, allowing users to recover their data directly through the control panel without needing to contact support. While the backup service is an additional cost, it offers convenience and control for users who prioritize data security.

Email

Hostwinds provides unlimited email accounts with its shared hosting plans, making it a solid choice for individuals and businesses needing multiple email addresses. Their email service includes essential features like webmail access, email forwarding, auto-responders, and spam filtering to help users manage their communications efficiently.

While there's no strict mailbox size limit, users should be mindful of their overall account storage limits based on their hosting plan. Hostwinds doesn't provide detailed limits for sending and receiving emails, but like many hosts, there are likely default restrictions in place to prevent spam and maintain server performance.

SSL Certificates

Hostwinds includes free SSL certificates via Let's Encrypt with all hosting plans, providing basic encryption for your website. For more advanced security, they also offer paid SSL options like EV and OV certificates, suitable for businesses and e-commerce sites. There are no limits on the number of SSL certificates you can install, offering flexibility for securing multiple domains or subdomains.

Hostwinds Customer Support

Hostwinds Customer Support

How helpful and responsive is Hostwinds's customer support is.

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4.3

Hostwinds provides 24/7 live chat, email support, and an extensive knowledge base to assist customers. Their support team is known for being responsive, knowledgeable, and offering personalized solutions to various issues, with most inquiries answered swiftly. While occasional canned responses have been reported, they are generally the exception. Hostwinds also offers a robust set of guides and tutorials, allowing users to resolve issues independently when needed.

Live Chat

Hostwinds offers customer support via live chat.

Email Support

Hostwinds offers customer support via email.

Phone Support

Hostwinds offers customer support via phone.

Ticketing System

Hostwinds uses a ticketing system for support.

Guides and Tutorials

Hostwinds offers a range of guides and tutorials.

Available 24/7

Customer support is available 24/7.

Hostwinds Ease of Use

Hostwinds Ease of Use

Hostwinds's user experience from signup to site management.

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4.4

Hostwinds offers a user-friendly experience with a well-organized website that provides easy access to hosting plans, pricing, and features. Signing up is straightforward, and the process is intuitive, with clear step-by-step instructions.

cPanel, the industry-standard control panel, makes managing hosting services easy, especially with tools like Softaculous for one-click installations of popular applications. While the platform is simple to navigate for both beginners and experienced users, those looking for detailed documentation or advanced customizations may find some limitations. Overall, Hostwinds offers a streamlined and accessible system for hosting management.

Hostwinds Customer Reviews

Hostwinds Customer Reviews

Authentic feedback from Hostwinds users

Pricing
4.4
Performance
4.7
Features
4.7
Support
4.3
Ease of Use
4.8

Have you used Hostwinds?

Share your experience and help others make informed decisions!

3 Customer Reviews
Michael J.

Michael J.

  • United States
  • 7 months ago

Great Experience with Hostwinds!

I switched to Hostwinds a few months ago, and it's been a smooth ride. The pricing is pretty good for all the features they offer, which is why I gave it a 4. Performance has been solid too, no complaints. What really impressed me was their customer support. They helped me fix a pesky 500 error in no time! Super easy to use. I'm really happy with my decision to choose Hostwinds.
Jessica M.

Jessica M.

  • United States
  • 7 months ago

Good choice for small businesses

First off, their pricing is incredible. I was able to get a plan that fits my budget perfectly. The performance has been great too; My website loads fast and I havent experienced any downtimes. The features offered are quite good, but I wish there was a more intuitive admin panel.

They could improve the customer support. Its not bad, but I've had to wait longer than I would like for answers to some of my questions. Setting up my website took a while but it wasn't difficult. It's just me not being very experienced.

I'd definitely recommend HostWinds to people looking for affordable hosting. Just know that you might have to wait a bit for support at times. But for the price and performance you get, it’s hard to complain too much!
Diego E.

Diego E.

  • United States
  • 8 months ago

Responsive but not very useful support

All in all the servers are speedy and can handle a lot of visitors with ease, prices are ok, and the control panel is easy to use. What needs to be improved is the support. Agents are very, and I mean VERY quick to respond but often they don't really solve any technical issues. They offer vague guidance but it's up to you to figure things out.
I have some tech skills and can manage most of the upkeep though.
Hostwinds Hosting Plans

Hostwinds Hosting Plans

Explore hosting plans offered by Hostwinds

Shared Hosting

Plan Name Websites Storage Bandwidth Price
Linux Hosting
Basic
1 Unlimited Unlimited $3.74 Details
Linux Hosting
Advanced
4 Unlimited Unlimited $5.24 Details
Linux Hosting
Ultimate
Unlimited Unlimited Unlimited $6.74 Details
Hostwinds Alternatives

Hostwinds Alternatives

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Hostwinds Comparisons

Hostwinds Comparisons

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