ScalaHosting

ScalaHosting offers competitive pricing, with affordable entry-level plans ideal for small sites or beginners. As you move to more advanced plans, the pricing aligns with premium providers, reflecting additional features and performance.

One key consideration is the difference between promotional and renewal prices, which are higher after the first billing cycle. ScalaHosting is transparent about renewal rates, so customers are aware of the price increase upfront.

The pricing model is straightforward, with no major hidden fees. Optional add-ons should be reviewed during checkout. ScalaHosting also offers a 30-day money-back guarantee for shared and VPS hosting plans, providing a risk-free evaluation period.

ScalaHosting offers 24/7 support via live chat, email, phone, and tickets, ensuring multiple ways for users to get help. Live chat is highly responsive, typically answering within minutes, while email and tickets receive replies within a few hours.

The support team is knowledgeable and helpful, capable of resolving technical issues efficiently. While some canned responses are used, they are generally detailed and relevant.

For self-service, ScalaHosting provides a comprehensive knowledge base with guides and tutorials, making it easy for users to troubleshoot independently.

ScalaHosting provides customer support in English.

Uptime

We perform thousands of uptime checks each day to ensure our reviews are accurate and reliable. The statistics below are based on the uptime checks we have performed in the last 30 days.

ScalaHosting offers a 99.9% uptime guarantee for its shared hosting plans, and based on our independent monitoring, the actual measured uptime is 99.9931%—surpassing their guarantee. This solid performance places ScalaHosting ahead of many competitors who may not always meet their uptime promises.

There have been no recent significant outages affecting their shared hosting services, and their proactive approach to maintenance ensures stable and reliable service. This consistency makes ScalaHosting a reliable choice for those who need dependable hosting for their websites.

Data Center Locations

• Bulgaria
• United States

ScalaHosting operates three strategically located data centers: one in Dallas, Texas, one in New York, and one in Sofia, Bulgaria. This infrastructure ensures that both North American and European customers benefit from improved performance and reduced latency, making it an ideal choice for businesses targeting visitors from these regions.

While the data centers are limited in number, they are well-suited for users whose audience is primarily based in North America or Europe. However, for users in Australia or Asia, other hosting providers with data centers closer to those regions offer similarly priced services with lower latency. ScalaHosting does provide the flexibility to migrate websites between its data centers, making it easier for businesses to adjust as their needs change.

Storage

ScalaHosting offers NVMe storage for its shared hosting plans, delivering excellent performance with faster read and write speeds compared to traditional SSD or HDD. The storage options available are 10 GB, 50 GB, and 100 GB, providing flexibility for various website sizes, from small to medium-sized sites.

Regarding resource limitations, ScalaHosting imposes certain I/O and inode limits to ensure fair usage and server stability. For instance, the Mini plan allows up to 150,000 inodes, which is generally sufficient for most websites. While specific limits on running processes are not explicitly detailed, the company advises against running cron jobs at very short intervals (e.g., every 1 or 5 minutes) to prevent overloading the server. These limitations are standard for shared hosting environments and help maintain a balanced, high-performing service.

Bandwidth

ScalaHosting offers unmetered bandwidth with its shared hosting plans, providing users with the flexibility to handle fluctuating traffic without worrying about exceeding predefined bandwidth caps. This is particularly beneficial for businesses or personal websites expecting variable visitor numbers.

While "unmetered" bandwidth is advertised, it is subject to ScalaHosting's fair usage policy, meaning that sites with excessive resource consumption may be asked to upgrade to a higher-tier plan. This ensures that server performance remains optimal for all users. There are no overage charges as long as the usage aligns with the terms of service, but if bandwidth demands significantly affect server stability, an upgrade to a higher-tier plan or VPS may be required to meet the increased demand.

Migrating to ScalaHosting

ScalaHosting offers a free website migration service, making it an appealing choice for users looking to switch hosting providers without incurring additional costs. This service is especially beneficial for users with limited technical knowledge, as ScalaHosting's dedicated support team handles the entire migration process, ensuring a smooth transition with minimal downtime.

To start the migration, users can submit a request through their support portal. ScalaHosting's technical team then takes over, managing the transfer of files, databases, and email accounts to their servers. The company guarantees that all components of the website are accurately and securely transferred. With this hands-off approach, users don't need to worry about the technical details, making the process seamless and stress-free.

While ScalaHosting doesn't specify explicit restrictions on the size or type of websites eligible for migration, it's a good idea for users with large or complex sites to reach out to support for clarification. This ensures the migration will be handled smoothly, regardless of the site's scale.

Backups

ScalaHosting provides a free daily backup service with its shared hosting plans, offering reliable data protection without additional costs. These automated backups ensure users always have access to recent copies of their website and database, reducing the risk of data loss due to unexpected issues.

Users can restore backups independently through ScalaHosting's user-friendly control panel, making the process quick and hassle-free. This self-service feature adds convenience, allowing website owners to revert to previous versions without needing technical assistance.

Email

ScalaHosting includes a comprehensive email service with its shared hosting plans, offering unlimited email accounts, making it ideal for individuals and businesses alike. The service comes with essential features such as webmail access, spam protection, email forwarding, autoresponders, and support for IMAP and POP3 protocols. Users can also integrate their email with popular clients for seamless management.

Each mailbox has a 10 GB storage limit, which should be sufficient for most users but may require periodic cleanups for those handling large volumes of emails. Additionally, ScalaHosting enforces a 500 emails per hour sending limit, which is reasonable for typical business use but may be restrictive for high-volume email marketing campaigns.

SSL Certificates

ScalaHosting includes free Let's Encrypt SSL certificates with all hosting plans, ensuring automatic installation and renewal for secure data encryption. For enhanced security, users can opt for premium SSL certificates from Sectigo, including DV, OV, and EV options—ideal for businesses needing higher trust levels.

There are no strict limits on SSL installations, allowing multiple domains and subdomains to be secured. With both free and premium options, ScalaHosting offers flexible, reliable security for websites of all sizes.

ScalaHosting makes web hosting simple and accessible for all users. Their website is intuitive, with clear navigation and well-organized information on plans and features. Signing up is quick and hassle-free, with a smooth checkout process that gets users up and running in minutes. Managing hosting is equally straightforward, thanks to their custom control panel, SPanel, which offers a clean and efficient alternative to cPanel.

For effortless website setup, ScalaHosting provides one-click installers for WordPress, Joomla, and other applications, eliminating the need for manual configurations. With a user-friendly dashboard, intuitive tools, and streamlined processes, ScalaHosting ensures a hassle-free experience for beginners and experienced users alike.