WPX Hosting
Verified

WPX Hosting

Comprehensive and Unbiased Review

  • Great 4.5
  • 30 days Money Back Guarantee
  • 99.95% Uptime Guarantee

Founded in 2013 by Terry Kyle and Georgi Petrov in Sofia, Bulgaria, WPX Hosting has become a standout name in the managed WordPress hosting industry, now powering over 100,000 websites worldwide. Built out of frustration with the performance and support of traditional hosts, WPX has gained a reputation for lightning-fast speed, rock-solid uptime, and exceptional customer support. It primarily serves bloggers, small businesses, and online entrepreneurs who prioritize site performance and reliability.

WPX positions itself as a premium hosting provider, with plans starting at $24.99/month. While its pricing is higher than many shared hosting options, it's offset by transparent pricing, no hidden fees, no renewal price hikes, and no upsells. All plans come with free unlimited website migrations, malware removal, a custom-built high-speed CDN, and 24/7 live chat support. New users are backed by a 30-day money-back guarantee, offering a risk-free trial. Though storage and bandwidth limits apply on entry-level plans, WPX still offers compelling value for those seeking hassle-free, performance-optimized WordPress hosting.

Pros

  • Blazing-fast performance with SSD storage and a global high-speed CDN (41+ endpoints).

  • Exceptional customer support with 30-second average live chat response times.

  • Free unlimited site migrations handled by experienced staff.

  • Free malware removal, daily backups, and strong security features.

  • User-friendly custom dashboard and one-click staging for easy site management.

  • Transparent pricing with no renewal increases and a 30-day money-back guarantee.

Cons

  • Higher pricing than basic shared hosting or budget WordPress hosts.

  • Entry-level plans include limited storage (15GB) and bandwidth (200GB).

  • Limited data center locations (USA, UK, Australia) may impact global latency.

  • No phone support and no support for non-WordPress websites.

  • Staging environments take up a site slot on your plan.

Pricing

4.0

WPX Hosting offers transparent, flat-rate pricing starting at $24.99/month or $20.83/month annually, delivering excellent value for managed WordPress hosting with no hidden fees or renewal hikes. Compared to premium competitors like WP Engine, WPX includes free unlimited migrations, malware removal, and a high-speed CDN, all backed by a 30-day money-back guarantee. While not the cheapest option, its feature-rich plans and consistent renewal pricing make it a strong choice for those prioritizing performance and reliability.

Customer Support

5.0

Live Chat

WPX Hosting offers customer support via live chat.

Email Support

WPX Hosting offers customer support via email.

Phone Support

WPX Hosting does not offer customer support via phone.

Ticketing System

WPX Hosting uses a ticketing system for support.

Guides and Tutorials

WPX Hosting offers a range of guides and tutorials.

Available 24/7

Customer support is available 24/7.

WPX Hosting is renowned for its exceptional 24/7 customer support, offering live chat response times averaging 30 seconds and a team praised for being friendly, knowledgeable, and solution-focused. Whether resolving complex technical issues or basic queries, support agents frequently go above and beyond with personalized assistance and quick resolutions. WPX also provides a "Fixed For You" guarantee and maintains a comprehensive knowledge base for users who prefer self-service options.

WPX Hosting provides customer support in English.

Performance

4.7

Uptime

We perform thousands of uptime checks each day to ensure our reviews are accurate and reliable. The statistics below are based on the uptime checks we have performed in the last 30 days.

Uptime Guarantee
99.95%
Allows ~22 min/month of downtime
Monthly Uptime
99.9907%
Monthly Downtime
00:04:01
# of outages
3

WPX Hosting promises a 99.95% uptime guarantee, which translates to a maximum of about 4.38 hours of downtime per year. This is a solid commitment, especially for managed WordPress hosting, though a few top-tier competitors go slightly further by offering 99.99% uptime. Despite this, real-world performance appears to consistently exceed expectations.

According to data from our independent uptime monitoring tool, WPX has maintained an average uptime of 99.9884% over the past 30 days, which is better than the advertised figure. This demonstrates WPX's reliable infrastructure and effective system monitoring. Notably, a rare outage was recorded in January 2025, but it was resolved within an hour, and WPX support responded quickly and professionally.

Data Center Locations

  • Australia
  • United Kingdom
  • United States

WPX Hosting operates data centers in Chicago (USA), London (UK), and Sydney (Australia), strategically chosen to provide strong coverage across North America, Europe, and the Asia-Pacific region. This allows users to host their websites closer to their target audience, improving response times and reducing latency. Customers can select their preferred data center during setup to optimize regional performance, which is especially beneficial for businesses serving specific geographic markets.

However, WPX's limited number of data center locations may be a drawback for users targeting regions like South America, Africa, or parts of Asia where latency could be higher. While WPX offers free migrations to its platform, migrating a site between data center locations usually requires opening a support request and may not be as seamless as with providers that allow one-click migrations. To mitigate broader latency concerns, WPX includes its custom-built XDN CDN with over 40 global endpoints, which helps deliver fast load times regardless of where visitors are located.

Features

4.6

Storage

WPX Hosting utilizes SSD storage across all plans, offering faster data access and superior performance compared to traditional HDDs. Storage capacities vary, ranging from 15GB on the Business plan to 60GB on the Elite plan, which suits most WordPress websites but may be limiting for media-heavy or high-traffic sites.

Notably, WPX does not impose Inode limits, allowing flexibility for file management without restricting the number of files or databases.

Bandwidth

WPX Hosting provides tiered bandwidth limits, with the Business plan offering 200GB, the Professional plan offering 400GB, and the Elite plan offering unlimited bandwidth. The lower-tier limits are sufficient for small to medium-sized websites, but they may be restrictive for high-traffic sites, which would require an upgrade to the Elite plan for more flexibility.

The unlimited bandwidth on the Elite plan is subject to a fair usage policy to prevent abuse and ensure equitable resource allocation, maintaining network stability across all customers. If users approach or exceed their bandwidth limits, WPX's support team will typically reach out to discuss potential solutions, such as optimizing the website or upgrading to a higher-tier plan. This approach allows for flexibility while still ensuring that all customers receive fair service and optimal performance.

Migrating to WPX Hosting

WPX Hosting offers free website migration services for all plans, handled by their expert team. Users can initiate a migration by submitting a request through the client area or contacting support with details about their previous hosting provider. The migration process is usually completed within 24 hours with minimal downtime, making the transition to WPX smooth and hassle-free.

Migrations are unlimited within the plan's website limit (e.g., up to five websites for the Business plan). For users who need their migration to be expedited, WPX offers an Express Migration option for $100, though the free service is usually sufficient for most users. This comprehensive migration service ensures a seamless experience, allowing customers to easily move their websites to WPX Hosting without additional stress.

Backups

WPX Hosting offers automatic daily backups, which are securely stored on a separate server for 28 days to ensure data safety without impacting user storage. Users also have the ability to create manual backups, retained for 24 hours, with the added flexibility of selecting which components of their website to restore, including files, databases, and email boxes. These manual backups, however, do count toward the account's storage limit.

The backup restoration process is user-friendly, accessible directly from the control panel, and enables quick recovery without requiring support intervention. While WPX's backup system is robust, some competitors offer longer retention periods for manual backups, which may be a consideration for those seeking extended backup options. Overall, the combination of automatic backups and easy restoration offers peace of mind for most users.

Email

WPX Hosting offers free business email with all hosting plans, allowing users to create unlimited email accounts tied to their domain. Each email account's storage is customizable, providing flexibility based on different needs. These emails can be accessed via webmail, email clients like Outlook, or forwarded to services like Gmail.

WPX imposes a 32MB maximum attachment size for outgoing emails, with individual attachments limited to 20MB. For sending, users are limited to 50 emails per 30-minute period and no more than 49 recipients per email. While no specific limits are mentioned for receiving emails, this restriction on outgoing emails is important for users who may send bulk emails. For high-volume email needs, WPX suggests using third-party services like Google Workspace or Zoho.

SSL Certificates

WPX Hosting offers free Let's Encrypt SSL certificates for all hosted domains, ensuring secure HTTPS connections at no additional cost. These certificates are automatically installed and renewed, simplifying setup and maintenance for users. The free certificates are ideal for most websites, enhancing both security and SEO.

Ease of Use

4.4

WPX Hosting emphasizes user-friendliness with a custom-built control panel designed for both beginners and experienced users. Navigating through the website is straightforward, and the sign-up process is quick and hassle-free. The 1-click WordPress installer makes it easy to set up a site, while the intuitive dashboard enables users to manage domains, emails, and backups with minimal effort.

While some users note that the interface could benefit from a modernization, it remains highly functional and easy to use. More advanced users may find the custom panel a bit simplified compared to cPanel, but for the most part, WPX Hosting's control panel caters well to those focused on WordPress hosting, streamlining common tasks such as installing themes, managing backups, and configuring SSL certificates.

WPX Hosting
Pricing
4.0
Performance
4.7
Features
4.6
Support
5.0
Ease of Use
4.4
4.5

Based on genuine customer reviews, expert analysis, and monitored performance metrics.

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