HostRound

HostRound offers competitive pricing for shared hosting, with affordable introductory rates. However, like most hosting providers, renewal prices are higher, so customers should plan for long-term costs.

The company is transparent with pricing, avoiding hidden fees or aggressive upselling. Some advanced features may come at an additional cost, but customers can review all charges before checkout.

HostRound provides a 30-day money-back guarantee, allowing users to test the service risk-free. They also offer flexible payment options, including credit cards, PayPal, Apple Pay, Google Pay, and cryptocurrencies.

HostRound provides 24/7 support through live chat, email, and a ticketing system, with phone support available only for reporting issues - further communication continues via email. Their knowledge base includes guides and tutorials for self-help troubleshooting.

During most of our tests, response times were excellent, and replies were informative and not template-based. While responses felt slightly impersonal, the support team was knowledgeable and effective in resolving issues.

HostRound provides customer support in English.

Uptime

We perform thousands of uptime checks each day to ensure our reviews are accurate and reliable. The statistics below are based on the uptime checks we have performed in the last 30 days.

HostRound advertises a 99.99% uptime guarantee, which would mean less than 4 minutes of downtime per month. However, our monitoring tools have recorded an average uptime of 99.2782%, indicating more frequent disruptions than expected.

While HostRound uses multiple data centers and a robust infrastructure, real-world uptime falls below the industry standard of 99.9%, making it less reliable than some competitors. Users should consider this when evaluating HostRound for mission-critical websites.

Data Center Locations

• Netherlands
• United States

HostRound operates four data centers in Dallas, Los Angeles, New York (USA), and the Netherlands, strategically positioned to optimize performance and reduce latency for users in North America and Europe.

While these locations provide broad coverage, response times may vary for users in Asia, Africa, and South America, where no local data centers are available.

Storage

HostRound uses NVMe storage for its shared hosting plans, ensuring faster performance than traditional HDDs or SSDs. Storage capacity varies by plan, with basic plans offering limited space (10 GB to 25 GB) and higher-tier plans providing unlimited storage for larger websites.

The company imposes inode limits, restricting the number of files and directories a user can store, even if total storage isn't maxed out. I/O limits are also in place to prevent excessive resource usage on shared servers.

Bandwidth

HostRound's bandwidth limits depend on the selected plan. The Basic plan includes 250GB of bandwidth, while the Pro and Ultimate plans offer unmetered bandwidth.

Although unmetered bandwidth allows for high traffic volumes, it is still subject to fair usage policies. Excessive resource consumption may lead to throttling or a required upgrade to a higher-tier plan. Users on the Basic plan should be aware of the 250GB cap, as exceeding this limit may require an upgrade. HostRound does not list explicit overage fees, but customers should review the terms of service for potential limitations.

Migrating to HostRound

HostRound provides free website migration for new customers, making it easier to switch hosting providers without extra costs. This service covers standard websites, including those running on WordPress and other common CMS platforms.

To request a migration, users must submit a support ticket through the HostRound client area, providing access details for their current hosting. The technical team handles the entire transfer, including files, databases, email accounts, and DNS settings, typically completing the process within 24 to 48 hours.

Backups

HostRound provides daily backups for shared hosting users, stored in two secure locations. Customers can restore individual files, databases, and email accounts through the cPanel control panel, allowing for self-service recovery without contacting support.

However, limitations apply. Accounts exceeding 5GB in size may be excluded from automatic backups, though larger accounts can still be backed up for an additional fee. Backup retention policies are not explicitly stated, so users should confirm details with HostRound's support team.

While HostRound's daily backup system adds a layer of protection, websites with frequent updates may still want to maintain their own offsite backups for added security.

Email

HostRound’s shared hosting plans include a limited number of email accounts, with the Basic plan offering 10, Pro plan 15, and Ultimate plan 50. The service supports IMAP, POP3, and SMTP, ensuring compatibility with various email clients and devices, while webmail access is available through Roundcube.

Each mailbox has a storage limit of 4GB (Basic) or 6GB (Pro). Bulk or marketing emails are not allowed, as HostRound only permits transactional emails on shared hosting. For businesses with higher email needs, an external email service may be necessary.

SSL Certificates

HostRound provides free SSL certificates through Let's Encrypt, ensuring basic encryption for websites at no extra cost. These domain-validated (DV) certificates automatically renew every 90 days, requiring no manual intervention.

HostRound's website is well-organized and easy to navigate, with clear sections for hosting plans, features, and pricing. However, some important details, such as resource limits, are not publicly available. We had to contact customer support to obtain specific limits, which may be inconvenient for users looking for full transparency.

Signing up is straightforward, with a guided plan selection and checkout process. The interface is intuitive, and multiple payment options make it convenient for international users.

For hosting management, HostRound uses cPanel, a widely recognized, user-friendly control panel. It includes one-click installers like Softaculous, allowing quick installation of WordPress, Joomla, Drupal, and other applications.