HostRound, established in 2016, is a web hosting service provider based in Delaware, USA. The company was founded with the aim of delivering reliable and efficient hosting solutions to businesses and individuals around the globe. With a focus on performance and customer satisfaction, HostRound has steadily grown its presence in the competitive web hosting industry.
Offering a comprehensive range of services, HostRound caters to various hosting needs. Their portfolio includes shared hosting, virtual private servers (VPS), dedicated servers, and cloud hosting. Additionally, they provide domain registration and SSL certificates, making them a one-stop shop for website management. HostRound emphasizes flexibility and scalability, allowing clients to adapt their hosting plans as their requirements evolve over time.
As of the latest updates, HostRound serves a diverse clientele that encompasses individual entrepreneurs, small-to-medium-sized enterprises, and larger organizations. While exact customer numbers are not publicly disclosed, the company is committed to expanding its reach by continuously enhancing its services and maintaining robust customer support. This ensures that both new and existing clients receive reliable hosting solutions tailored to their specific needs.
Pros
- Has a 30-day money-back guarantee.
- Includes free SSL certificates with hosting packages.
- Utilizes SSD storage for faster performance.
- Provides 24/7 customer support.
- Offers a variety of flexible hosting plans.
Cons
- Server uptime is generally reliable but not exceptional.
- No free domain with some basic plans.
- Advanced features may require additional costs.
- Pricing may be higher compared to some competitors.
Pricing
HostRound offers a competitive pricing structure that aligns with industry standards for shared web hosting services. Their pricing options cater to a variety of customer needs, ranging from individuals and small businesses to more sizable enterprises. The basic shared hosting plans start at a modest rate, which is fairly comparable to other major players in the web hosting arena. For users seeking advanced features or dedicated resources, the company provides VPS and dedicated server plans, which are priced a bit higher than elsewhere. It's worth noting that their initial prices are inviting, making it an attractive choice for those just starting out with their online presence.
As with many hosting providers, HostRound's renewal prices are higher than the introductory rates. This is a common practice in the industry, where companies offer discounted rates for first-time customers and then increase the cost upon renewal. It's important for potential customers to be aware of these renewal costs to better plan their budget beyond the first term of service. While this pricing model is standard, it might feel like a drawback for those who are cost-sensitive or unfamiliar with the industry norm.
Regarding additional charges, HostRound appears transparent with its pricing, generally avoiding hidden fees that might catch users by surprise. However, it's always advisable for users to review the complete pricing details during the sign-up process to ensure they understand all associated costs. The company offers a standard refund policy with a 30-day money-back guarantee, allowing new users to test the service and determine if it meets their needs without a long-term financial commitment. This policy offers some reassurance to users who might be hesitant to commit to a hosting provider without first assessing its performance and features.
Customer Support
Live Chat
HostRound offers customer support via live chat on their website.
Email Support
HostRound offers customer support via email.
Phone Support
HostRound does not offer customer support via phone.
Ticketing System
HostRound uses a ticketing system for customer support.
Guides and Tutorials
HostRound offers a range of technical guides and tutorials.
Available 24/7
HostRound offers a range of technical guides and tutorials.
HostRound provides a range of customer support options to assist users with their web hosting needs. The company offers multiple channels for support, including 24/7 live chat, email support, and a ticket system.
In terms of responsiveness, HostRound's support team generally replies promptly, but on multiple occasions the response times were underwhelming when we tried to contact them. Email and ticket requests are subject to longer response times, though they are typically addressed within a reasonably quick timeframe. The support staff tends to be knowledgeable, offering clear solutions and guidance on most inquiries. However, there are occasional instances where responses lean towards generic templates, especially for more common or straightforward questions.
Beyond direct support interactions, HostRound offers a selection of guides and tutorials on their website. These resources cover a range of topics, from setting up hosting features to troubleshooting common issues, providing users with an opportunity to resolve minor concerns independently. While the guides are quite helpful for basic tasks, more complex technical problems may still necessitate reaching out to the support team for a more detailed resolution. Overall, HostRound's support options, though not without areas for improvement, provide an acceptable level of assistance for its users.
HostRound provides customer support in English.
Performance
Uptime
We perform thousands of uptime checks each day to ensure our reviews are accurate and reliable. The statistics below are based on the uptime checks we have performed in the last 30 days.
Uptime Guarantee
Monthly Uptime
Monthly Downtime
# of outages
HostRound offers a shared hosting service with an uptime guarantee of 99.99%. This is a standard benchmark in the industry, aimed at ensuring clients have reliable access to their websites with minimal disruptions. The company asserts that it utilizes robust infrastructure and multiple data centers to maintain this level of service, thereby providing a stable environment for businesses and individuals relying on their hosting services.
When comparing HostRound's uptime to its competitors, the 99.99% uptime guarantee is higher than the fairly common guarantee of 99.9%. While this uptime level indicates the company's commitment to maintaining consistent service, it’s essential for users to periodically verify real-world performance data, which can sometimes vary.
In terms of recent outages, HostRound has not been noted for any significant downtime events that would adversely affect their reputation. However, like any web hosting service, minor disruptions may occur due to routine maintenance or unforeseen technical issues. It's advisable for users to stay informed through the company's status updates or communication channels to monitor any potential impacts on their hosted services.
Data Center Locations
- Netherlands
- United States
HostRound provides a selection of data center locations to accommodate various customer needs and enhance site performance and reliability. The company operates several data centers strategically located across different regions. These facilities are situated in key areas such as the United States, Europe, and Asia. By maintaining a presence in diverse geographic locations, HostRound aims to ensure low latency and optimized access speeds for users regardless of their location.
Customers of HostRound have the flexibility to migrate their websites across these data centers as needed. This capability can be particularly beneficial for businesses looking to target specific markets or improve their website performance by reducing load times for users in particular regions. The process of migration is generally customer-friendly, although it is advisable for users to consult with HostRound's support team to understand the nuances and ensure a smooth transition. With this global data center strategy, HostRound provides a level of adaptability that can be a significant advantage for businesses with an international presence or those anticipating growth into new markets.
Features
Storage
HostRound's shared hosting service provides users with storage options that are quite competitive in the web hosting industry. The storage offered varies depending on the specific plan selected, ranging from basic packages with limited space to more comprehensive options for larger websites. Importantly, HostRound utilizes SSD storage for its shared hosting services, which is a positive feature given the advantages in speed and reliability compared to traditional HDD storage. This allows for faster data access and enhanced performance for hosted websites, catering to the needs of users who require efficiency for their web applications.
In terms of limits, HostRound does impose certain restrictions typical of shared hosting environments. Users should be aware of I/O and inode limits that may affect their website's performance depending on their particular usage needs. These limits are designed to ensure fair resource distribution among users on the shared server. While specifics on the thresholds aren't noted here, prospective customers are encouraged to review HostRound's terms and conditions or reach out to customer support for detailed information concerning I/O and inode limits. Overall, HostRound's storage offerings are in line with industry standards, providing a robust foundation for small to medium-sized websites.
Bandwidth
HostRound offers a range of shared hosting plans, with bandwidth generally advertised as "unmetered." This means that customers do not have a predefined limit on the amount of data transferred to and from their websites each month. This feature can be particularly advantageous for individuals or businesses anticipating fluctuations or growth in their web traffic, as it provides a certain level of flexibility without immediate concerns of hitting a strict bandwidth cap.
However, it's important to note that "unmetered" does not always equate to "unlimited." HostRound, like many hosting providers, likely implements fair usage policies to ensure the stable performance of their servers for all users. These policies may restrict usage that exceeds a level deemed reasonable or typical for shared hosting environments. While there are no straightforward overage charges listed, exceeding the fair usage expectations could prompt a discussion with the provider or necessitate an upgrade to a higher-tier plan more suited for high-traffic demands. Prospective customers should understand these terms to avoid potential service interruptions.
Migrating to HostRound
HostRound offers a website migration service that aims to simplify the process of moving your site to their hosting platform. One of the notable aspects of HostRound's service is that they offer free migration for new customers, which can be a significant advantage for those looking to switch hosts without incurring extra costs. Free migration is typically applicable to a single website and is geared towards standard content management systems like WordPress. This can be a practical option for users who want a hassle-free transition with minimal involvement on their part.
The migration process at HostRound is straightforward and customer-oriented. After signing up for a hosting plan, customers can request migration by submitting a support ticket through the HostRound client area. The support team then handles the transfer, including files, databases, email accounts, and DNS settings, ensuring that the site is moved without any downtime or data loss. HostRound's support team is known to keep customers informed throughout the process, providing updates and answering any questions to alleviate potential concerns.
However, there are a few limitations to be aware of. While HostRound’s free migration service covers most standard websites, there may be restrictions on particularly large sites or those with complex custom configurations. Such sites might require a more detailed assessment and potentially involve additional charges, depending on the specifics of the migration task. It's advisable for potential customers with complex hosting needs to inquire directly with HostRound’s support team for a more precise evaluation. Overall, HostRound's migration service is a competent offering that caters well to typical website owners looking to change their hosting provider with minimal disruption.
Backups
HostRound's shared hosting service includes a reliable backup feature designed to provide users with an additional layer of data protection. The company offers free backups as part of their hosting packages, which is a beneficial inclusion for those managing websites where data security is paramount. Backups are performed on a weekly basis, ensuring that a relatively recent version of your website’s data is always available should you need to revert changes, restore lost data, or recover from unexpected issues.
One of the notable aspects of HostRound's backup service is its accessibility. Customers have the ability to restore backups themselves through the user-friendly control panel. This self-service feature is advantageous for users who prefer to handle data restoration independently without needing to contact support. However, it's always recommended for users to confirm specific details and available features with HostRound directly, as backup policies and service inclusivity can vary depending on the chosen hosting plan. Overall, the backup service offered by HostRound aligns well with standard industry practices, providing essential support without additional cost.
HostRound's email service, included with their shared hosting plans, offers a range of standard features suitable for both personal and small business use. Customers can create an unlimited number of email accounts, which provides flexibility for businesses that need separate addresses for multiple team members or departments. The service includes essential email functionalities such as spam filtering, forwarding, autoresponders, and SMTP/IMAP support, allowing users to access their emails through various email clients and devices seamlessly.
In terms of limitations, each mailbox comes with a size cap of 10 GB. While this is sufficient for moderate email usage, it may require regular management and cleanup for users with heavier email traffic. Additionally, HostRound imposes email sending limits to prevent abuse and ensure reliable service performance. Each account can send up to 500 emails per hour, which should meet the needs of most small to medium-sized businesses without significant issues. However, users with larger bulk mailing requirements may need to explore alternative solutions or specialized email marketing services. Overall, HostRound’s email offering is solid for general use, balancing ample features with reasonable restrictions.
SSL Certificates
HostRound provides a selection of SSL certificates to cater to different security needs for websites. The company offers free SSL certificates through the Let's Encrypt initiative, which are ideal for those looking to enhance their website's security without incurring additional costs. These free SSL certificates are a convenient option for smaller websites or individual users who require basic encryption. However, it's important to note that the free SSL certificates are typically domain-validated and need to be renewed every 90 days, which HostRound automatically handles for its clients, making the process streamlined and hassle-free.
For businesses or websites with more complex security requirements, HostRound also offers paid SSL certificates. These include options such as wildcard certificates and extended validation (EV) certificates, providing a broader scope of validation and enhanced trust indicators for your visitors. HostRound allows multiple SSL certificates to be installed, accommodating users who manage several domains or subdomains. This flexibility, combined with their range of offerings, ensures that both individual users and businesses can find an SSL solution that fits their specific needs. Overall, HostRound’s SSL certificate offerings are diverse, catering to a wide array of security preferences and requirements.
Ease of Use
HostRound offers a fairly straightforward website that presents information in a structured and accessible manner. Navigation is facilitated by a clear top menu, which categorizes services like shared hosting, VPS, and dedicated servers, making it easy for users to find the type of service they need. The homepage highlights key features and pricing, which is helpful for potential customers trying to quickly compare plans. However, some users might find that deeper details about specific features require a bit more digging through sub-pages or the FAQ section.
Signing up for HostRound's services is a simple process overall. The website guides users through the selection of hosting packages with prompts that help configure domain options and additional features. The checkout process is intuitive, thanks to a clean interface that allows users to review their selections before completing the purchase. Payment methods are varied, which adds a layer of convenience for international customers as well.
Once signed up, managing HostRound's shared hosting plans is relatively user-friendly. The company utilizes the industry-standard cPanel for control, which most users familiar with web hosting will appreciate for its comprehensive yet straightforward interface. Those new to web hosting can also benefit from the one-click installers available within cPanel, which streamline the process of installing popular applications like WordPress, Joomla, and others. While the features are robust, users with less experience may require a short acclimation period to fully exploit all functionalities available through cPanel. Overall, HostRound's services are tailored to provide a competent balance of usability and feature-rich capabilities.
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