Hostiso

Hostiso's shared hosting plans start at a competitive $3.99/month (billed annually) for the Basic SSD plan, which includes 100GB SSD storage, unlimited websites, unmetered bandwidth, and a free domain. Higher-tier options like the Business SSD ($6.99/month) and Pro SSD ($9.99/month) offer expanded storage up to 500GB. All shared plans come with free SSL certificates, Redis, FFMPEG, and daily backups. While monthly billing is available, it comes at a higher per-month rate (e.g., $6.99/month for Basic SSD).

Hostiso also provides VPS hosting from $19.99/month and dedicated servers starting at $99.99/month, both of which include unmetered bandwidth, SSD storage, and free SSL. Customers receive a 30% discount on their first month with a promotional code. Although the platform advertises a 60-day money-back guarantee for shared hosting, the official Terms of Service list a 30-day policy with several exclusions—such as domain registrations and custom services. Additional services like dedicated IPs ($1 for shared hosting, $3 for dedicated servers) are reasonably priced, and most essential features are bundled in, making Hostiso's pricing structure strong on overall value.

Hostiso offers 24/7 customer support primarily through email and a ticketing system. While the company previously advertised live chat and phone support, these channels do not appear to be currently available on their website. Despite the limited options, many users still report fast response times, often under 10 minutes, and describe the support staff as knowledgeable, responsive, and willing to help. Long-term customers have praised individual agents and emphasized consistent support quality over the years.

However, feedback is not universally positive. Some users have described the support as inconsistent, citing unhelpful replies, longer wait times, or difficulty getting issues resolved.

To complement direct support, Hostiso offers a detailed knowledge base with video tutorials. These self-help videos and articles are especially valuable given the lack of real-time assistance channels.

Hostiso provides customer support in English.

Uptime

We perform thousands of uptime checks each day to ensure our reviews are accurate and reliable. The statistics below are based on the uptime checks we have performed in the last 30 days.

Hostiso offers a 99.9% annual uptime guarantee, which equates to a permissible downtime of approximately 8 hours and 46 minutes per year. If Hostiso falls below this guarantee, customers are eligible for compensation in the form of free hosting:

• 99.9% to 99.00% uptime: 1 month of free hosting
• Below 99.00%: An additional 1 month of free hosting for every 1% of uptime lost below 99.00%
  Compensation is limited to the length of the customer's current term and cannot exceed twelve months.

While Hostiso's guaranteed uptime is appealing, it comes with several exclusions that limit the scope of the guarantee. These include scheduled maintenance, emergency maintenance, DDoS attacks, user errors, and server resource limits. Downtime due to these events will not be counted toward Hostiso's uptime calculation.

Our independent monitoring recorded an average uptime of 99.47% over the past 30 days, which is below the 99.9% guarantee, equating to approximately 3.8 hours of downtime. This could raise concerns for customers relying on higher uptime levels.

Data Center Locations

• Australia
• Brazil
• Canada
• France
• Germany
• Japan
• Singapore
• United Kingdom
• United States

Hostiso operates a global network of data centers located in nine countries, including the USA, Canada, Germany, France, Singapore, the UK, Australia, Japan, and Brazil. This wide geographical reach enables businesses to select a data center closest to their target audience, optimizing website performance and minimizing latency. Whether you're based in North America, Europe, or Asia, Hostiso's infrastructure ensures reliable connections and fast response times, contributing to a better user experience for visitors from around the world.

Storage

Hostiso's hosting plans feature SSD storage across the board, which delivers significantly faster performance compared to traditional HDDs. The available tiers offer 100GB on the Basic SSD plan, 250GB on Business SSD, and 500GB on Pro SSD, providing flexibility for users with different storage needs.

Bandwidth

Hostiso provides unmetered bandwidth across its Shared, VPS, and Dedicated Server plans, allowing websites to transfer unlimited data without facing overage charges. This is especially advantageous for high-traffic websites, media-heavy platforms, or businesses expecting unpredictable growth. The absence of hard caps makes Hostiso a practical choice for sites that experience traffic spikes or serve large files, offering scalability without constant bandwidth monitoring.

However, like most hosting providers, Hostiso enforces a fair usage policy, even if it isn't prominently documented. Such policies are common in shared environments to prevent a single user from negatively impacting server performance for others. While Hostiso does not publicly define what qualifies as excessive usage, customers should assume that unusually high or abusive patterns might trigger restrictions or throttling. To avoid surprises, users with resource-intensive needs should consider reaching out to support for policy clarification. Still, for typical use cases, Hostiso's unmetered offering is a strong feature that supports both growth and flexibility.

Migrating to Hostiso

Hostiso offers free website migration for new customers, making it easy to switch from another hosting provider. This managed service is available across all hosting plans and is handled by Hostiso's support team. Customers can initiate a migration by placing an order and submitting a ticket with relevant access details, such as cPanel, FTP, or SSH credentials. Hostiso's team takes care of transferring files, databases, and emails, aiming to minimize downtime during the transition. In many cases, the entire process is completed within 1 to 3 hours, depending on the complexity of the website.

Backups

Hostiso provides a comprehensive backup system at no additional cost, including daily, weekly, and monthly backups. These backups are stored offsite, enhancing data security and protecting against server-level failures. Users benefit from multiple recovery points, giving them flexibility in case of accidental deletions or site issues. Through cPanel, customers can access a self-service restoration interface, allowing them to restore individual files or entire websites with ease.

Email

Hostiso's shared hosting plans come with unlimited email accounts, giving users the flexibility to create as many email addresses as needed. These accounts share the total plan storage—for example, 100GB on the Basic plan—across websites, databases, and emails. Standard protocols such as IMAP, POP3, SMTP, and webmail access are supported, making it easy to access email from various devices and platforms.

For users needing more robust email capabilities, Hostiso offers professional email hosting via the OX App Suite, with plans providing 10GB, 25GB, or 50GB mailboxes. These premium email options come with enhanced security, anti-virus, and anti-spam features, including integration with SpamExperts for filtering unwanted messages. While this helps reduce spam, it may also occasionally flag legitimate emails. Overall, Hostiso provides a flexible and scalable email solution suitable for both basic users and businesses that require greater reliability and mailbox capacity.

SSL Certificates

Hostiso includes free SSL certificates with all of its hosting plans, issued by Let's Encrypt, which is widely trusted for securing websites. These certificates are automatically installed and renewed, enabling HTTPS encryption without any manual intervention. For personal blogs, small business websites, or anyone prioritizing basic security, this feature offers peace of mind at no additional cost.

Hostiso offers a clean and intuitive website that makes it easy to explore hosting plans, features, and pricing. The sign-up process is fast and straightforward, allowing users to get started in just a few minutes. Once signed up, users gain access to the industry-standard cPanel control panel, which simplifies website management tasks such as setting up email, uploading files, and managing domains. In addition, the Softaculous app installer is included, enabling one-click installations of over 300 applications like WordPress, Joomla, and more.