Hawk Host

Hawk Host offers competitive pricing, making it a good choice for budget-conscious users. Their shared hosting plans start at a low rate, similar to many competitors, but renewal prices are higher, as is standard in the industry. It's important for customers to check renewal rates in advance to avoid surprises.

There are no major hidden fees, and no aggressive upselling during checkout. Hawk Host also provides a 30-day money-back guarantee, allowing users to try the service risk-free. This policy is in line with industry standards and adds an extra layer of reassurance.

Hawk Host provides support via a ticketing system and email, with fast response times—usually within 15–30 minutes. When we reached out during odd hours, responses occasionally took a few hours. The support team is helpful and knowledgeable, offering personalized replies rather than canned responses. Additionally, a well-organized knowledge base provides useful self-help resources.

Hawk Host provides customer support in English.

Uptime

We perform thousands of uptime checks each day to ensure our reviews are accurate and reliable. The statistics below are based on the uptime checks we have performed in the last 30 days.

Hawk Host offers a 99.9% uptime guarantee, which is standard in the industry. This translates to about 8.76 hours of potential downtime per year, an acceptable level for most small to medium-sized websites. Reports from our uptime monitoring tool shows that Hawk Host generally meets or exceeds this guarantee, ensuring a reliable hosting experience.

While occasional downtime has been recorded, these incidents are typically very brief and quickly resolved.

Data Center Locations

• Canada
• Hong Kong SAR China
• Netherlands
• Singapore
• United States

Hawk Host operates seven data centers worldwide, located in Dallas, Los Angeles, New York City, Toronto, Amsterdam, Singapore, and Hong Kong. This global distribution helps reduce latency and improve performance for users in different regions.

Storage

Hawk Host’s shared hosting plans include SSD storage for faster performance compared to traditional HDDs. Storage ranges from 10 GB to unlimited, depending on the plan.

Like most shared hosting providers, Hawk Host enforces inode limits (500,000–600,000) and I/O operation limits to ensure fair resource distribution. While sufficient for most websites, users with high storage or file-heavy needs should monitor their usage or consider upgrading to a more advanced hosting solution.

Bandwidth

Hawk Host provides unmetered bandwidth with its shared hosting plans, meaning there's no fixed limit on monthly data transfer. This is ideal for small to medium-sized websites experiencing fluctuating traffic. However, like most hosting providers, Hawk Host enforces a fair usage policy to ensure no single site consumes excessive resources at the expense of others.

While there are no overage fees, websites that significantly exceed typical shared hosting traffic may be asked to upgrade to a higher-tier plan, VPS or dedicated server for better performance. This approach ensures server stability and maintains a consistent experience for all users.

Migrating to Hawk Host

Hawk Host provides free website migration for all shared, reseller, and semi-dedicated hosting accounts, making it easy for new customers to transfer their websites without additional costs. The migration process typically takes 4 hours or less, ensuring minimal downtime.

If you're moving from a cPanel-based host, Hawk Host can perform a full cPanel account transfer, which includes all files, databases, emails, and settings, making the transition seamless. However, if your current host does not use cPanel, the migration is limited to website files and databases—email accounts and other settings will need to be configured manually.

To request a migration, customers must submit a support ticket through Hawk Host's Account Transfers department, providing their old host's control panel login URL, username, and password. Alternatively, users can upload a backup via sFTP/SCP and share the file path for restoration.

Backups

Hawk Host provides free automated daily backups for all shared, reseller, and semi-dedicated hosting accounts, with backups retained for seven days. Users can restore backups directly through cPanel or request assistance from Hawk Host’s support team. This self-service feature gives customers quick and easy access to previous versions of their website data without waiting for manual intervention.

However, Hawk Host does not guarantee that backups will always be available. Their Terms of Service state that while they make a good faith effort to retain seven days of backups, customers should maintain their own copies to prevent potential data loss.

Additionally, if an account is terminated due to non-payment or canceled in error, Hawk Host may attempt to restore the data, but there is no guarantee of recovery. If a restoration is possible, a $10 one-time fee per service applies.

Email

Hawk Host includes unlimited email accounts with its shared hosting plans, allowing users to create professional email addresses that match their domain. The service applies per-mailbox storage limits based on the plan: 0.5 GB for Primary, 1 GB for Professional, and 2 GB for Professional Plus. While these limits are sufficient for most users, those who handle large attachments or high email volumes may need to manage storage carefully.

To prevent spam and maintain server performance, Hawk Host enforces an email sending limit of 500 emails per hour per domain. This is standard for shared hosting and helps ensure reliable email delivery.

SSL Certificates

Hawk Host provides free SSL certificates through Let's Encrypt, allowing users to secure their websites at no extra cost. These certificates are automatically integrated and can be installed on an unlimited number of domains and subdomains, making them a convenient option for most users.

Hawk Host’s website is simple to navigate, with clear menus that make it easy to find hosting plans, pricing, and support. While most information is readily accessible, some details—like in-depth feature comparisons—require a bit of digging.

Signing up is quick and straightforward. The step-by-step process guides users through selecting a plan, registering a domain, and completing payment. Account details are sent immediately, ensuring a smooth onboarding experience.

Managing hosting is easy with cPanel, which provides a familiar interface for handling websites, email accounts, and databases. One-click installers via Softaculous allow effortless installation of applications like WordPress and Joomla, making the platform accessible even for beginners.