ExonHost

ExonHost offers a tiered pricing structure designed to suit various budgets, with initial prices starting as low as $2.99/month for the Starter plan when billed annually. This plan includes key features like NVMe SSD storage, LiteSpeed with LSCache, and free SSL certificates, making it a strong value for small websites and those starting out. Higher-tier plans provide additional resources and features for growing websites and businesses, while Turbo hosting plans offer unmetered bandwidth for performance-driven users.

However, users should be aware that, like many hosting providers, ExonHost’s renewal prices are slightly higher than the initial promotional rates. The company provides a 30-day money-back guarantee.

ExonHost provides 24/7 customer support via live chat, email, phone, and a comprehensive knowledgebase. Users consistently praise the team for their fast response times and expertise, with live chat inquiries often answered in under a minute and email tickets addressed in less than an hour. Support agents are known to go beyond basic troubleshooting, assisting with website optimization, security configurations, and email security protocols, demonstrating a high level of knowledge and customer care.

The company's knowledgebase is a valuable resource, offering a wide range of guides and tutorials that help users resolve issues independently. This comprehensive self-help option, along with the personalized support, ensures that customers receive the assistance they need, whether they prefer to solve problems themselves or rely on direct support.

ExonHost provides customer support in English.

Uptime

We perform thousands of uptime checks each day to ensure our reviews are accurate and reliable. The statistics below are based on the uptime checks we have performed in the last 30 days.

ExonHost guarantees 99.9% uptime per month, allowing up to 8.76 hours of downtime annually. If uptime falls below this threshold, customers can claim a one-month service credit, provided they request it within seven days. Over the past 30 days, uptime was slightly below the guarantee at 99.8749%, equating to about 54 minutes of downtime instead of the allowed 43 minutes. While this minor shortfall may not be significant for most users, the company's service level agreement ensures compensation for any breaches. Planned maintenance is excluded from the uptime calculation, which is standard in the industry.

Data Center Locations

• Bangladesh
• Germany
• Singapore
• United States

ExonHost operates data centers in Bangladesh, USA (Dallas, Los Angeles, New Jersey, Utah, Tampa), Germany, and Singapore, providing users with the flexibility to choose a server location closer to their primary audience. This global presence enhances website performance by reducing latency and improving page load times, which is essential for both user experience and SEO. For example, users targeting US visitors can benefit from low-latency access to multiple US-based data centers, while those in Europe can choose the German location. Though migration between data centers is not explicitly outlined, users can likely request assistance from ExonHost's support team for such moves if necessary.

Storage

ExonHost uses NVMe SSD storage across its hosting plans, providing faster speeds and better overall performance compared to traditional storage options. This allows websites to load quickly and ensures smooth operation, especially for users with higher traffic demands. ExonHost offers 5GB of storage in its entry-level Starter plan and goes up to 100GB in the Turbo Prestige plan, catering to different user needs. This transparency in storage allocation allows customers to select a plan based on their specific requirements, avoiding the pitfalls of "unlimited" plans.

In addition to storage capacity, ExonHost sets Disk I/O limits that vary by plan. For example, the Starter and Standard plans offer 20 Mbps of I/O, while the Advanced plan provides 50 Mbps. These limits help manage disk activity and prevent server overloads.

Bandwidth

ExonHost offers clear bandwidth allocations across its hosting plans, providing users with predictable and transparent limits. For shared hosting, the Starter plan comes with 250GB, the Standard plan offers 500GB, and the Advanced plan provides 1000GB of bandwidth. These allocations cater to small to medium-traffic websites, ensuring users can plan their resources effectively. ExonHost's transparency avoids the confusion of "unlimited" bandwidth plans, which often come with hidden restrictions.

For those needing more flexibility, ExonHost's Turbo hosting plans offer unmetered bandwidth, ideal for websites with higher or unpredictable traffic volumes. However, like most unmetered offerings in the industry, users should be mindful of fair usage policies, which apply if the bandwidth usage becomes unusually high. ExonHost's VPS and dedicated server plans provide 1TB to 10TB of bandwidth, accommodating larger, more resource-intensive websites. With this structure, ExonHost ensures that users get reliable performance and clear bandwidth guidelines.

Migrating to ExonHost

ExonHost offers a free website migration service for customers moving from hosts using cPanel or DirectAdmin, making the process smooth and cost-free. This service eliminates technical barriers for users, especially those who are not familiar with website transfers, ensuring minimal downtime and a hassle-free transition. ExonHost's expert team manages the migration process, ensuring a seamless experience.

For websites using other control panels or with specific requirements, migration requests are evaluated on a case-by-case basis. While most standard migrations are handled efficiently, larger or more complex sites may require additional support or have specific limitations. ExonHost also provides an automated migration tool for WordPress sites, offering users a convenient alternative. A recent user review highlighted a successful 8GB data migration, suggesting that ExonHost can handle reasonably sized websites with ease. However, for particularly large or intricate sites, it's recommended to contact customer support for clarification on any potential limitations or specific procedures.

Backups

ExonHost provides automated daily backups for its shared hosting plans, ensuring that users' website data is protected and easily recoverable. These backups are stored for up to seven restore points, which can be accessed via cPanel, allowing users to restore their entire website or individual files with a single click. This convenience makes it simple for customers to manage data security and quickly recover from unexpected issues. However, ExonHost notes that backups are not guaranteed, and customers are advised to maintain their own backups for added protection.

In addition to the free nightly or daily backups, users can request staff-assisted restorations for a one-time fee of $10, or $20 if the account has been suspended or terminated. For suspended accounts, ExonHost retains data for up to 13 days post-termination, after which it may be permanently deleted. The backup process is straightforward and user-friendly, with a self-service one-click restore option in cPanel. While there are no specific limitations mentioned regarding the size of the backups, users with large accounts may want to contact customer support for details on any potential restrictions or additional considerations.

Email

For shared hosting customers, unlimited email accounts are available, but certain restrictions may apply depending on the hosting plan. While the sending limit for emails is not thoroughly specified, one offer mentioned a 200 emails per day restriction, likely implemented to maintain server integrity and avoid spam. ExonHost also provides paid email filtering services through SpamExperts, adding an extra layer of protection against unwanted emails, viruses, and malware. For users with high-volume email needs, checking the plan's specific limits and additional features will ensure the service meets their requirements.

SSL Certificates

ExonHost offers free Let's Encrypt SSL certificates with all hosting plans, ensuring that every website hosted on their platform benefits from secure, encrypted browsing. These certificates are automatically installed and renewed, making SSL management hassle-free for users. By providing free SSL certificates, ExonHost helps to enhance website security and build visitor trust, aligning with industry standards. For most users, the Let's Encrypt SSL certificates are more than sufficient for securing websites, eliminating the need for manual configuration.

ExonHost makes website management easy with its user-friendly interface and cPanel control panel, which simplifies the management of hosting, domains, email, and security. The inclusion of Softaculous allows for one-click installations of popular CMSs like WordPress, making it accessible even for beginners. The sign-up and setup process is quick and efficient, with instant account activation for many plans.