BigScoots

BigScoots offers transparent, performance-focused pricing across its hosting plans:

• Shared Hosting: Starts at $6.95/month (billed annually) for 5 GB SSD storage, supporting up to 5 domains. Higher tiers provide 10–20 GB storage with unlimited domains, mailboxes, and SSL certificates.

• Managed WordPress Hosting: Begins at $34.95/month for the Starter plan, which includes 10 GB storage, 1 site, and 1 TB bandwidth. Annual billing offers a discount, reducing the monthly cost to $31.46.

All shared, reseller, and managed WordPress hosting plans come with a 45-day money-back guarantee, allowing users to try the service risk-free. Payments can be made via credit/debit cards and PayPal, with options for monthly or annual billing.

Note: Shared hosting plans are subject to "fair use" CPU and memory limits to prevent resource overuse. Users with resource-intensive sites may experience throttling and might consider upgrading to higher-tier plans for dedicated resources.

BigScoots offers 24/7 support through live chat, email, phone, and tickets, with an average response time of under 90 seconds. The US-based team is known for being proactive, resolving issues like Cloudflare misconfigurations without user input. Customers on Trustpilot frequently praise the support for its responsiveness, technical expertise, and personal touch. Some even mention staff members by name for going above and beyond.

Support focuses on site-specific issues, with more hands-on help available for users on managed WordPress, VPS, or dedicated plans. Shared hosting users may face some limits for high-resource fixes, but the knowledge base offers clear guidance for common tasks like DNS, backups, and performance tuning.

BigScoots provides customer support in English.

Uptime

We perform thousands of uptime checks each day to ensure our reviews are accurate and reliable. The statistics below are based on the uptime checks we have performed in the last 30 days.

BigScoots guarantees 99.99% uptime, backed by SSD storage and a Cloudflare Enterprise partnership for optimized global routing. While scheduled maintenance (up to 24 hours annually) is excluded, actual downtime is rare - Hostalog's monitoring hasn't recorded a single outage in recent months.

If downtime occurs, BigScoots offers service credits based on duration:

• No credits for the first 59 minutes
• 5% of your monthly fee for each additional full hour of downtime
  So, 2 hours of downtime earns 10% credit, calculated using BigScoots' internal monitoring.

Data Center Locations

• United States

BigScoots operates from a single data center in Chicago, Illinois, housed in a facility that is now managed by ColoHouse following their acquisition of Steadfast Networks in 2021. This data center is eqiped with N+1 redundancy for power, cooling, and network connectivity.

For users outside the US, Cloudflare's CDN (included free) helps reduce latency, though speed may still vary for Asia or Europe. The green energy partnerships also appeal to eco-conscious users. Overall, this setup works well for US-based sites, with Cloudflare enhancing global content delivery.

Storage

BigScoots' shared hosting includes 5–20 GB of SSD storage. Managed WordPress hosting starts at 10 GB, scaling up to 250 GB or unlimited, depending on the tier. VPS plans range from 25–100 GB, while dedicated servers offer customizable storage options. All plans use RAID10 storage with caching, which improves speed and redundancy.

While these storage limits are modest compared to some competitors, BigScoots prioritizes performance stability and consistent availability over overselling. Shared hosting users are subject to fair use policies - sites that consume excessive CPU or memory may face resource throttling. However, WordPress, VPS, and dedicated plans come with dedicated resources, making them better suited for heavier traffic and more demanding workloads.

Bandwidth

BigScoots' shared hosting plans come with 100 GB, 200 GB, or 500 GB of bandwidth, depending on the plan. For Managed WordPress plans, bandwidth starts at 1 TB and scales higher as needed. VPS plans begin with 10 TB, and dedicated hosting provides custom bandwidth options.

While shared hosting plans are not unlimited, Cloudflare integration helps boost global delivery. Shared plans may also face throttling for resource-heavy sites if they exceed their bandwidth or CPU allowances. WordPress, VPS, and dedicated plans provide more dedicated resources and better performance for handling traffic surges, making them ideal for higher-traffic websites.

Migrating to BigScoots

BigScoots offers free unlimited migrations for shared hosting (completed within 24 hours) and WordPress hosting (with an average of 5 hours), making it an attractive option for easy site transfers. VPS and dedicated migrations are typically free for standard setups, but custom migrations may incur a fee, depending on complexity. WordPress and cPanel migrations are seamless, ensuring a smooth transition.

It's important to note that BigScoots' terms exclude data recovery if the old host fails, so users should ensure their source data is intact before migrating.

Backups

BigScoots offers daily backups across all hosting plans, with restores handled through their 24/7 support. While shared and WordPress backups are performed on a best-effort basis, there is no liability for data loss, as outlined in their terms. VPS and dedicated hosting users enjoy customizable backup options, providing more control over their data protection.

One important note: shared hosting restores are capped at reasonable requests, and excessive use may result in additional fees. WordPress plans also include regular backups, but it's recommended that users maintain their own backup copies.

Email

All shared hosting plans offer unlimited mailboxes. cPanel simplifies setup and management, with spam filtering provided as standard. Email storage counts toward the shared hosting plan limits, so users should be mindful of their usage.

BigScoots' terms warn that abusive email use (such as spamming) can lead to account suspension, though this is rare.

SSL Certificates

BigScoots includes unlimited free Let's Encrypt SSL certificates on all plans, with automatic installation and renewal.

BigScoots' shared hosting includes cPanel, making it easy to manage sites, emails, and databases. Managed WordPress plans come with a custom dashboard tailored for updates, backups, and security. Though BigScoots doesn't offer a site builder like ProSite, it provides one-click installs for 300+ apps, helping beginners get started quickly.