Web Hosting Hub

Plans require at least a 12-month term - no monthly billing. There are no hidden fees, but add-ons like daily backups ($1/month) and domain privacy ($9.95/year) can add up.

• Spark: $5.99/month (36-month term, renews at $11.99)
  → Includes unlimited SSD storage, bandwidth, and 2 websites
• Nitro: $8.99/month (renews at $15.99)
  → Adds unlimited websites
• Dynamo: $11.99/month (renews at $19.99)
  → Boosted server resources for higher traffic

The 90-day money-back guarantee is generous - full refund in 30 days, prorated after (hosting only). If you cancel, expect a $14.99 domain fee. Payments are limited to credit card and PayPal - no crypto or bank transfers. Fine print reveals “excessive resource use” could lead to suspension, though that’s rare. Account setup may be delayed up to 24 hours for non-U.S. customers due to verification. It’s a strong budget choice for small sites, but renewal hikes and no short-term options might be a dealbreaker for some.

Web Hosting Hub offers 24/7 U.S.-based support via live chat, phone, email, and tickets. Their in-house team is known for being friendly and helpful, and the knowledge base is stacked with tutorials (cPanel, email setup, DNS tweaks, and more). Support is English-only, and response times can vary - chat is quick off-peak, but can stretch to 20+ minutes during busy hours, a drop from the near-instant replies seen in their heyday.

Support is limited to "standard account issues" - don't expect help with custom code or third-party apps. The FAQ also notes that phone lines prioritize sales during high call volume, which can delay tech assistance. While it's not the fastest or most advanced customer support out there, it's still reliable for basic needs, especially if you're comfortable using the help center and following guides.

Web Hosting Hub provides customer support in English.

Uptime

We perform thousands of uptime checks each day to ensure our reviews are accurate and reliable. The statistics below are based on the uptime checks we have performed in the last 30 days.

Web Hosting Hub promises 99.9% uptime, backed by SSD-powered servers across two U.S. data centers. At the time of writing this review, they've averaged around 99.85% - roughly an hour of downtime. There's no formal SLA credit for falling short - just a general commitment to keep services running. Scheduled maintenance (up to 24 hours/year) doesn't count against uptime, per the FAQ.

That maintenance window is a subtle catch: if fully used, it brings theoretical uptime down to 99.73%. In practice, though, they rarely max it out. They use modern SSD storage and highlight their use of enterprise-grade hardware to keep things running smoothly for basic websites. That's great for blogs and small business sites, but performance can dip during traffic spikes - you'll feel it more if you're running resource-heavy apps or expecting big surges.

Terms also mention possible suspensions for excessive resource use, like sudden traffic spikes - rare, but worth noting for shared hosting. There's no built-in CDN, so you'll need to connect Cloudflare manually. Overall, uptime is steady for small businesses and blogs, but less ideal for high-traffic or mission-critical sites.

Data Center Locations

• United States

Web Hosting Hub operates from two U.S. data centers - East Coast (Virginia) and West Coast (California) - offering solid coverage for North America. You can choose your preferred location at signup for better latency, but there are no international data centers, which can mean slower speeds for visitors in Europe or Asia. The FAQ recommends Cloudflare for global delivery.

The site mentions redundant power and cooling, though technical details are limited. According to the terms, you can request a migration between data centers, though it may take time and cause brief disruptions. It's a solid setup for U.S.-focused sites, but limited global reach may be a dealbreaker for international growth.

Storage

All plans include unlimited SSD storage, starting with two websites on Spark and scaling to unlimited on Nitro and Dynamo. There are no fixed storage caps, but a "fair use" policy applies - once you go beyond 10 GB or start storing large media files, you may be asked to optimize. It's plenty for most users, but larger sites might hit these soft limits.

Web Hosting Hub doesn't publish specific inode (file count) limits, but excessive or unusual usage, like storing backups or large archives, can trigger warnings or even account reviews. The Terms of Service mention "excessive" storage use as a suspension risk, though that's rare unless you're pushing shared hosting beyond normal use. Backups aren't included, so users are expected to manage their own. Overall, it's a flexible setup for small-to-midsize sites, just not ideal for storing bulky or offsite content.

Bandwidth

All plans include unlimited bandwidth, with no overage fees or hard limits, per the FAQ. It's unmetered but not infinite - the terms warn that “excessive CPU use” from constant high traffic could trigger throttling or a review. That's rare for typical sites, and most users with small to moderate websites will not encounter issues.

Their servers rely on SSD speed and server-level caching to deliver smooth load times under moderate traffic. Performance is solid but standard for shared hosting. There's also no built-in CDN, so international users may want to add Cloudflare or a similar service for faster global delivery.

The fine print notes "abusive" bandwidth usage - such as streaming or unusually high file transfers - could result in suspension. It's not uncommon for shared hosting, but it's worth keeping in mind for outlier use cases. For simple websites with low to moderate traffic, it's a flexible, worry-free setup within the bounds of shared hosting.

Migrating to Web Hosting Hub

Website migrations with Web Hosting Hub are free, fairly fast, and beginner-friendly. They promise zero downtime, and most transfers - especially for WordPress or cPanel setups - are handled smoothly by support within 24 hours. You can move unlimited sites on any plan, which is a big plus for multi-site owners. Just submit a request and they take it from there. However, the free migration only covers standard setups - custom configurations may trigger a $25 fee.

Even though migrations are usually quick, there have been reports of occasional slowdowns. During these busy periods wait times can stretch up to a week, so it's smart to plan ahead. The terms also cap migration help at a "reasonable effort," meaning they won't dive deep into broken or heavily customized sites. Still, for most users - especially those on a budget - this is a great perk that removes much of the usual migration stress.

Backups

Automated daily backups are available for $1/month, while manual backups are free via cPanel, using a built-in tool. Paid backups run every 24 hours and cover up to 10 GB of total data. Restores are handled through support. It's a great add-on to have, but a lot of web hosting companies are offering a similar service for free right out of the box.

Web Hosting Hub's website promotes "peace of mind", but the terms clearly state they aren't liable for data loss, even with paid backups - you're encouraged to keep your own copies. Free manual backups are unlimited but marked as “best effort”, meaning no promises against file corruption. The fine print also caps free restores at "reasonable requests" - if you ask too often, you may be pushed toward the paid tier. Paid backups retain data for 30 days. It's a good fit for small to mid-sized websites, but not ideal if you're storing large amounts of data.

Email

All plans include unlimited email accounts, each with unlimited storage - rare and generous. However, it is important to note that email storage counts toward your overall "fair use" limits, so oversized inboxes might trigger warnings.

Setup is simple via cPanel, with webmail access and spam filtering built in. There are no listed hourly send caps. While legitimate bulk mailing is allowed, abuse isn't. Getting your account flagged for "spam activity" poses a suspension risk.

SSL Certificates

Free Let's Encrypt SSL is included with all plans - auto-installed and renewed every 90 days for a hands-off experience. You can install third-party SSLs via cPanel, though any misconfigurations are your responsibility to fix. It's a simple, effective setup - ideal for most websites that want security without the fuss.

Web Hosting Hub's cPanel is beginner-friendly - clean layout, one-click installs for WordPress, Joomla, and 400+ apps via Softaculous. The site touts it as “intuitive,” and it delivers - email setup, domain management, and file access take minutes. Step-by-step FAQ guides like “Launch Your Site in 5 Steps” help walk users through the basics. Even site migrations are handled by support for free, keeping things hands-off for newcomers.

The included BoldGrid builder adds drag-and-drop site design with no coding required. While it's a plus for casual users, the terms limit support to "standard use," so customizations might require some DIY with the basic but helpful knowledge base.