KnownSRV

KnownSRV offers competitive pricing, especially within the offshore hosting market. Their initial rates are affordable, making them accessible to individuals and businesses alike. Renewal prices remain the same, unlike many competitors that increase rates after the first term.

Pricing is transparent, with no hidden fees or aggressive upsells. Customers also benefit from a 30-day money-back guarantee, allowing them to test the service risk-free. Flexible payment options, including Credit Card, PayPal, Bank Transfer, and Cryptocurrency, add convenience.

KnownSRV provides customer support via email, tickets, and live chat. Response times vary, with live chat typically responding within minutes, while tickets are usually addressed within a few hours. Some initial replies may be standardized, but follow-ups are more detailed and personalized.

KnownSRV provides customer support in English.

Uptime

We perform thousands of uptime checks each day to ensure our reviews are accurate and reliable. The statistics below are based on the uptime checks we have performed in the last 30 days.

KnownSRV guarantees 99.9% uptime, aligning with industry standards. However, real-world performance often exceeds this guarantee, with impressive uptime records and minimal downtime.

Recent monitoring indicates no major outages, and any minor downtimes are resolved quickly. This reliability makes KnownSRV a strong choice for businesses and individuals who need consistent website availability.

Data Center Locations

• Luxembourg
• Netherlands
• Romania

KnownSRV operates three data centers in Luxembourg, the Netherlands, and Romania, strategically chosen for their strong infrastructure, low latency, and data privacy protections. These locations ensure high connectivity and reliability for users across Europe.

While these data centers provide great performance for European users, those with a majority of visitors outside Europe may experience higher latency and should consider a host with data centers closer to their target audience.

Storage

KnownSRV provides SSD storage across its shared hosting plans, ensuring faster performance and quicker load times compared to traditional HDD storage. Their plans range from 5 GB to 20 GB of storage, which is suitable for small to medium-sized websites.

However, all shared hosting plans have a 50,000 inode limit, meaning users can store a maximum of 50,000 files and directories. This is relatively low compared to many competitors. As a result, users with websites containing a large number of small files, such as image-heavy sites or content management systems with frequent updates, may quickly hit this limit.

Bandwidth

KnownSRV advertises unlimited bandwidth for its shared hosting plans, but their Terms of Service indicate otherwise. In reality, bandwidth usage is subject to an undisclosed limit, and if a site exceeds this threshold, KnownSRV reserves the right to suspend the account, require an upgrade, or charge additional fees. This lack of transparency can be frustrating for users expecting truly unlimited bandwidth.

Additionally, unused bandwidth does not carry over to the next month, meaning any unused data transfer is lost at the end of the billing cycle. Given these limitations, customers with high or unpredictable traffic needs may want to consider a provider with clearer bandwidth policies or a VPS solution for more control over resource usage.

Migrating to KnownSRV

KnownSRV offers free website migration for new customers, making it an attractive option for those looking to switch hosting providers without additional costs. Their migration service covers most standard websites, including WordPress, Joomla, and other popular content management systems.

To initiate a migration, customers simply need to contact KnownSRV's support team after signing up. Their technical staff handles the process, including file transfers, database migrations, and basic configurations. While KnownSRV aims to minimize downtime, the actual impact may vary depending on the website's complexity and current hosting setup.

Backups

KnownSRV provides daily, weekly, and monthly backups, all stored securely off-site on a redundant storage cluster for added reliability. This ensures multiple recovery points in case of data loss.

However, KnownSRV takes no responsibility for backups and strongly encourages customers to keep their own copies. While their backup system adds a layer of protection, users should not rely solely on it for critical data.

Email

KnownSRV includes unlimited email addresses with its shared hosting plans. However, the company is vague about mailbox storage limits and hourly email sending restrictions, which are common factors hosting providers regulate to prevent abuse and ensure server stability. They also have a strict anti-spam policy—sending unsolicited emails can result in account suspension.

SSL Certificates

KnownSRV provides free SSL certificates through Let's Encrypt, making it easy for users to secure their websites at no extra cost.

KnownSRV offers a straightforward hosting management experience with cPanel, a widely used and familiar control panel. It provides essential tools for website management, including one-click installers like Softaculous for easy deployment of applications like WordPress and Joomla. Users can manage domains, databases, and email accounts with minimal effort, making it suitable for both beginners and experienced users.