InMotion Hosting

InMotion Hosting offers great introductory prices that make it an attractive choice for new customers. However, be aware that renewal rates increase significantly after the first term, so it's important to budget for the long-term costs.

They’re transparent with their fees, but watch out for optional add-ons during checkout that could bump up the price. On the plus side, they offer a generous 90-day money-back guarantee, giving you plenty of time to test their service before fully committing.

InMotion Hosting provides a comprehensive range of customer support channels, including phone support, live chat, email, and a ticketing system. The support team is highly responsive, with live chat and phone support offering immediate assistance, while email and ticket inquiries are addressed in a timely manner.

Our experience with InMotion Hosting's support team has been exceptional. Every response was focused on the specific issues we raised, and the agents were willing to go the extra mile to research and provide answers to extremely technical questions. They consistently followed up and ensured we received the information we needed, even when it required additional investigation. We were impressed by their dedication and willingness to assist, making each interaction a positive and productive experience.

InMotion Hosting provides customer support in English.

Uptime

We perform thousands of uptime checks each day to ensure our reviews are accurate and reliable. The statistics below are based on the uptime checks we have performed in the last 30 days.

InMotion Hosting offers a 99.99% uptime guarantee, which is standard for the industry and gives customers confidence in their website's reliability. Most users experience stable performance, with minimal interruptions that are usually resolved quickly.

However, some recent monitoring reports show an average uptime closer to 99.5%, below the guaranteed figure. While not a huge issue for most users, businesses that rely on consistent uptime may want to keep this in mind.

Data Center Locations

• Netherlands
• United States

InMotion Hosting has three key data centers: Los Angeles, California; Ashburn, Virginia; and Amsterdam, The Netherlands. These locations are strategically chosen to ensure fast, reliable service for customers in the U.S. and Europe. The multiple data centers offer redundancy and help reduce latency for better overall performance.

While InMotion doesn't directly advertise website migration between these data centers, their support team is available to assist with such requests, allowing users to optimize performance based on their specific location needs.

Storage

InMotion Hosting offers a range of storage options tailored to different user needs. The entry-level Core plan includes 100GB of SSD storage, while the higher-tier plans, including Launch, Power, and Pro, provide unlimited NVMe storage. NVMe storage ensures faster data access speeds and improved website performance compared to traditional SSDs, benefiting users who require faster load times and greater reliability.

InMotion Hosting does not impose inode limits, but they do require that all files stored on their servers be related to your website. Personal files, archives, and backups are not permitted, which helps ensure optimal server performance and fair usage across all users. It's important for users to keep this policy in mind when considering their storage needs.

Bandwidth

InMotion Hosting offers unlimited bandwidth with all shared hosting plans, allowing users to handle varying traffic levels without worrying about hitting a data cap. This makes it an attractive option for small to medium-sized websites. However, the unlimited bandwidth is subject to their fair usage policy, which ensures that no single user monopolizes server resources. While there are no overage charges, consistently excessive bandwidth use may lead to requests to upgrade to a higher-tier plan or optimize website performance. It's important to review the terms of service to understand how bandwidth usage is managed.

Migrating to InMotion Hosting

InMotion Hosting offers a free website migration service that makes switching to their platform hassle-free for most users. The process is simple, beginning with a request through the customer account panel. Once submitted, the InMotion support team handles the transfer, including files, databases, and emails, with minimal downtime. Their goal is to ensure a smooth, secure transition.

Backups

InMotion Hosting offers automatic backups for its shared hosting plans, but these backups are not included for free. The company provides a paid backup service, which lets users schedule automatic backups every 24 to 36 hours, depending on the plan and preferences. This ensures that data is regularly backed up and can be restored if needed.

With the backup addon, users have the option to restore backups themselves via the control panel, making it easy to recover lost or corrupted files without waiting for support. However, it's important to note that this service comes at an additional cost, and it's recommended that users also maintain their own backups as a precautionary measure.

Email

InMotion Hosting offers unlimited email accounts with all shared hosting plans, making it a great option for individuals and businesses. The service includes spam filters, autoresponders, and email forwarding to streamline communication management.

Each mailbox provides 1-20GB of storage, which is ample for most users. However, there are sending limits: users can send up to 250 emails per hour, with a daily limit based on the hosting plan. While these limits are standard, they should be considered depending on your email volume.

SSL Certificates

InMotion Hosting offers free SSL certificates with all plans, providing basic security with automatic installation and renewal. For users needing more advanced security, paid SSL certificates are available, offering higher levels of validation. There are no restrictions on the number of certificates that can be installed, allowing users to secure multiple domains or subdomains as needed.

InMotion Hosting provides a straightforward user experience, with a well-organized website that makes it easy to find information on hosting plans and services. The signup process is smooth, guiding users through plan selection, domain registration, and payment with minimal hassle. Live chat support is available during checkout for added convenience.

Managing hosting services is simple and intuitive, thanks to cPanel, a widely used control panel that allows users to handle domains, email accounts, and databases with ease. Additionally, one-click installers for WordPress, Joomla, and Drupal make website setup quick and beginner-friendly. While there's no custom control panel, cPanel's familiarity ensures a user-friendly experience for most customers.