HostGator

you get what you pay for

It is affordable and good enough for my needs. Disregards the customer support rating because never contacted them.

Solid features but performance NEEDS a boost

We've moved our websites to HostGator last year and overall it's been an okay experience. The pricing is pretty competitive, which I appreciate, and they offer a good range of features that help me manage my site effectively. However I've noticed that the performance can be a bit inconsistent, with occasional significant slowdowns that sometime makes our websites unusable. The support is also inconsistent—sometimes they're really helpful, and other times it feels like they're just going through the motions. On the plus side the platform is fairly easy to use, even for someone like me who's not super tech-savvy. I'd recommend it if you're on a budget but don't expect lightning-fast service all the time.

Gets the job done

Overall they're alright with decent prices and features, but their performance and customer service could use some work

Cheap buy unreliable

HostGator's got good prices and a bunch of features but the speed and support sometimes drop the ball.

Decent hosting but performance needs to be improved!

I've been with HostGator for a two years now, and it's been a mixed bag. Pricing is pretty fair, so no complaints there. The features are also solid, with plenty of options to customise my site the way I want. Customer support has been hit or miss; sometimes they're super helpful, other times not so much. My biggest issue is with performance—there've been occasions when my site was slower than I'd like, which can be frustrating. On the bright side, the interface is easy enough to use, especially if you're not a tech wiz. Overall, it's okay but could do with some tune-ups to boost site speed.