HostArmada
Verified

HostArmada

Comprehensive and Unbiased Review

  • Good 4.1
  • 45 days Money Back Guarantee
  • 99.9% Uptime Guarantee

HostArmada, founded in 2019, is a relatively new player in the web hosting industry. The company is headquartered in Delaware, USA, and has quickly made a name for itself with its range of services designed to meet the needs of various types of websites—from personal blogs to large-scale eCommerce stores.

HostArmada offers a suite of web hosting solutions, including shared hosting, VPS hosting, dedicated server hosting, and managed cloud hosting. In addition to these core services, the company provides domain registration, SSL certificates, and website security features aimed at ensuring a reliable and secure online presence for its users.

Despite its recent entry into the market, HostArmada has already garnered a customer base of over 10,000 clients globally. This growth can be attributed to their focus on customer support and the utilization of cutting-edge technologies, which aim to deliver speed, security, and stability for websites hosted on their platforms.

Parameter
Rating
3.8
HostArmada offers decent pricing for its shared web hosting services, though there are both cheaper and more expensive alternatives available depending on the features you need.
4.2
The service boasts solid performance with good uptime and speed, suitable for small to medium-sized websites.
4.2
HostArmada's shared web hosting plans come with a range of features, including free SSL, daily backups, and SSD storage. However, certain advanced features may require higher-tier plans.
4.3
Customer support is responsive and knowledgeable, available through live chat, email, and phone. The comprehensive support resources are an added bonus.
4.1
The user interface is straightforward, and setting up a website is relatively easy due to the helpful setup wizards and extensive documentation.

Pros

  • Wide range of hosting plans
  • 24/7 customer support
  • Free daily backups
  • Reliable uptime performance
  • Global data centers locations

Cons

  • Occasional upselling during support interactions
  • Basic plan has restricted resources
  • Relatively higher renewal rates

Pricing

Average!
3.8

When it comes to pricing, HostArmada positions itself competitively within the web hosting market. Their initial rates are quite affordable, with shared hosting plans starting at a low entry price. This makes it an attractive option for new website owners or small businesses looking to minimize upfront costs. Compared to other companies in the industry, HostArmada's starting prices are similar, if not slightly more economical, which could appeal to budget-conscious consumers.

However, it's important to note that HostArmada does have higher renewal prices following the initial term. This is a common practice in the web hosting industry and something potential customers should be aware of. While the introductory rates are enticing, users may need to budget for increased costs once the initial discounted period expires. This is a typical strategy employed by various hosting providers to attract new customers and is not unique to HostArmada.

In terms of transparency, HostArmada does not seem to have hidden fees that catch users off guard, which is a positive aspect of their pricing strategy. Additionally, they offer a 45-day money-back guarantee, providing a reasonable window for new users to test their services. This refund policy aligns well with industry standards and offers a degree of consumer protection, ensuring that those who are not satisfied with the service can reclaim their investment within this timeframe.

Customer Support

Good!
4.3

Live Chat

HostArmada offers customer support via live chat on their website.

Email Support

HostArmada offers customer support via email.

Phone Support

HostArmada offers customer support via phone.

Ticketing System

HostArmada uses a ticketing system for customer support.

Guides and Tutorials

HostArmada offers a range of technical guides and tutorials.

Available 24/7

HostArmada offers a range of technical guides and tutorials.

When it comes to customer support, HostArmada truly excels, making it a standout choice among web hosting providers. One of the most impressive aspects is their wide range of support channels. Customers can reach out via live chat, email, and phone support, providing flexibility and convenience for diverse preferences. Each of these channels responds promptly, ensuring that you're not left waiting when you need immediate assistance. The live chat, in particular, often connects you to a support agent almost instantly, making it ideal for urgent queries.

The support team at HostArmada is not only highly responsive but also incredibly knowledgeable and helpful. Unlike many other hosting services where you may encounter support agents relying heavily on canned responses, HostArmada's team provides personalized and specific solutions to your problems. Their expertise is evident as they take the time to understand the nuances of your issues, offering practical advice and solutions tailored to your needs. This level of personalized attention builds confidence in their services and ensures that problems are resolved efficiently.

In addition to direct support, HostArmada offers an extensive library of guides and tutorials that cater to all levels of technical proficiency. These resources are well-written, easy to follow, and cover a broad range of topics from basic hosting setup to advanced troubleshooting. Whether you're a beginner setting up your first website or an experienced developer looking for advanced configurations, you'll find valuable information that empowers you to manage your web hosting with confidence. Overall, HostArmada’s dedication to excellent customer support makes it a highly reliable choice for anyone in need of web hosting services.

HostArmada provides customer support in English.

Performance

Good!
4.2

Uptime

We perform thousands of uptime checks each day to ensure our reviews are accurate and reliable. The statistics below are based on the uptime checks we have performed in the last 30 days.

Uptime Guarantee
99.9%
Monthly Uptime
100%
Monthly Downtime
00:00:00
# of outages
0

HostArmada offers an uptime guarantee of 99.9% for its shared hosting service, which is standard within the industry. This level of uptime assurance suggests that users can expect minimal downtime, equating to approximately 43 minutes per month. The company aims to provide reliable service with stability, which is crucial for websites that rely on constant availability.

In comparison to its competitors, HostArmada's uptime guarantee is on par with other leading web hosting providers. Most competitive services also promise around 99.9% uptime, positioning HostArmada as a reliable choice within the shared hosting market. Some premium hosting services might offer slightly higher uptime guarantees, yet for most users on shared hosting plans, HostArmada's promise should suffice.

Recent reports indicate that there have been no significant outages affecting HostArmada's shared hosting service in the past few months. While minor maintenance windows and brief downtimes are inevitable with shared hosting, HostArmada seems to manage these instances with minimal disruption to users. Overall, the company's performance aligns well with its uptime guarantee, suggesting a dependable hosting environment for its clientele.

Data Center Locations

  • Australia
  • Canada
  • Germany
  • India
  • Italy
  • Japan
  • Singapore
  • United Kingdom
  • United States

HostArmada offers a total of nine data centers strategically located around the globe to cater to the diverse needs of its customer base. These data centers are situated in North America (Dallas, Newark, and Fremont), Europe (London, Frankfurt, and Amsterdam), Asia (Mumbai and Singapore), and Australia (Sydney). This distribution is designed to enhance the accessibility and performance of websites for users, regardless of their geographical location.

Customers of HostArmada have the ability to migrate their websites to different data centers upon request. This flexibility can be particularly beneficial for those looking to optimize site speed and performance for specific regions. The migration process is facilitated by HostArmada's support team, aiming for minimal downtime and a seamless transition.

Features

Good!
4.2

Storage

HostArmada's shared hosting service offers varying storage capacities depending on the specific plan chosen. The entry-level plan provides 15 GB of SSD storage, while more advanced plans offer 30 GB and 40 GB of SSD storage, respectively. The use of SSD storage ensures faster data access and improved overall performance compared to traditional HDD storage, making it a suitable option for various website types, from personal blogs to small business sites.

However, it is important to be aware of certain limitations that come with the shared hosting plans. While there are no explicit I/O limits mentioned, the shared hosting environment inherently means that resources are split among multiple users, which can potentially impact performance during peak times. Additionally, there are Inode limits in place. For instance, the entry-level plan typically allows for 150,000 Inodes, with the higher tier plans offering more generous limits, ensuring that users manage their files efficiently to avoid surpassing these quotas. Overall, the storage offering is competitive within the market, striking a balance between performance and cost.

Bandwidth

HostArmada offers shared hosting plans that include what they describe as "unmetered" bandwidth. This means that there is no specified limit on the amount of data you can transfer each month. However, it's important to understand that "unmetered" does not necessarily mean "unlimited." The company maintains that their plans are designed to handle a reasonable amount of traffic for typical websites.

It is vital to note that while there are no explicit overage charges, HostArmada's terms of service include a fair usage policy. This means if your website's bandwidth usage negatively impacts the server performance for other users, you might be asked to upgrade to a higher-tier plan. Therefore, while regular usage for most small to medium websites should be well-accommodated, extremely high traffic could potentially necessitate an upgrade.

Migrating to HostArmada

HostArmada offers a website migration service designed to facilitate the transition of your site to their hosting platform. One of the standout features of this service is that it is free of charge, which can be a significant advantage for businesses and individuals looking to switch hosting providers without incurring additional costs.

The migration process with HostArmada is straightforward. Once you sign up for one of their hosting plans, you can request a website migration through their support system. A team of experts will handle the entire migration, ensuring that all your site data, files, and databases are transferred smoothly. They also perform thorough checks to make sure everything is functioning correctly once the migration is complete.

However, it is worth noting that there are some limitations when it comes to the size and type of websites that can be migrated. While HostArmada can manage most common website platforms, extremely large websites or those with highly complex structures may experience longer migration times or require additional adjustments. It is advisable to consult with HostArmada’s support team if you have specific concerns about the compatibility of your website.

Backups

HostArmada's shared hosting service includes a commendable backup system that caters to users looking for reliable data protection. The company offers free daily backups, ensuring that recent versions of your website are consistently saved and secure. This feature is particularly beneficial for those who frequently update their content, providing peace of mind that their data is not at risk of being lost without a trace. Additionally, HostArmada retains these backups for a period of seven days, allowing users a reasonable timeframe to recover previous versions if necessary.

One of the notable aspects of HostArmada's backup functionality is the ease with which users can restore their data. Customers have the ability to restore backups themselves directly from their control panel, making the process swift and user-friendly. This self-service approach eliminates the need to contact customer support for routine restoration requests, thereby providing greater control and immediacy for website owners. Overall, HostArmada’s backup service is a robust feature that aligns well with the needs of most shared hosting users.

Email

HostArmada offers a reliable email service as part of its shared hosting plans, providing users with ample resources to manage their email needs effectively. The number of email accounts included varies by plan, with the basic plan offering unlimited email accounts. Regarding features, HostArmada's email service comes equipped with standard functionalities such as webmail access, IMAP/SMTP and POP3 protocols, and support for popular email clients like Outlook and Thunderbird. Additionally, users benefit from spam protection tools and email forwarding capabilities, enhancing the overall utility of the service.

The mailbox size limit for HostArmada's shared hosting plans is capped at 10 GB per account, which should be sufficient for the email storage needs of most small to medium-sized businesses. While the service does not explicitly state strict sending and receiving limits, it is designed to accommodate regular business use. However, users with extremely high email traffic may need to consider their specific requirements or potentially opt for a dedicated email hosting solution to ensure seamless operation. Overall, HostArmada's email service covers essential features and provides a reasonable balance of flexibility and capacity.

SSL Certificates

HostArmada offers a range of SSL certificates designed to meet varying security needs for websites. Yes, the company provides free SSL certificates with their web hosting plans, which can be an attractive feature for individuals and small businesses looking to ensure a basic level of security without additional costs. The freely provided SSL certificates are suitable for standard websites and provide essential encryption to protect customer data and enhance visitor trust.

In addition to the free SSL certificates, HostArmada also offers paid options for those who need advanced security features. These premium SSL certificates include various types such as Wildcard SSL and Extended Validation (EV) SSL, which provide higher levels of assurance and cover multiple subdomains. As for limitations, the company does not impose a cap on the number of SSL certificates that can be installed, allowing flexibility for users managing multiple sites or subdomains. This makes HostArmada's offerings versatile for both beginners and experienced webmasters seeking enhanced security solutions.

Ease of Use

Good!
4.1

Navigating the HostArmada website is a breeze, offering a user-friendly interface that makes finding information an effortless task. The site’s clean layout and intuitive design help potential customers quickly locate details about various hosting plans, pricing, and features. Whether you're a seasoned developer or a small business owner venturing into web hosting for the first time, HostArmada ensures a smooth browsing experience.

Signing up for HostArmada’s services is remarkably straightforward. The registration process is streamlined, guiding users step-by-step through selecting a hosting plan, entering personal information, and completing payment. The clarity and simplicity of each step mean that even those new to web hosting can confidently get their account up and running without any hassle.

Managing the company’s shared hosting plans is equally effortless. HostArmada provides a feature-rich yet easy-to-navigate custom control panel, designed to make managing your website as simple as possible. The addition of one-click installers for popular applications like WordPress, Joomla, and Magento means that setting up your website can be done in just a few clicks. Overall, HostArmada combines ease of use with powerful features, making it an excellent choice for web hosting.

HostArmada
Pricing
3.8
Performance
4.2
Features
4.2
Customer Support
4.3
Ease of Use
4.1

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