Name.com

Comprehensive and Unbiased Review

Visit Name.com

Founded in 2003 and headquartered in Denver, Colorado, Name.com is a well-established domain registrar and web hosting provider. The company aims to simplify online presence management for individuals and businesses, offering domain registration, web hosting, SSL certificates, website builders, and email hosting.

With over 320,000 customers worldwide, Name.com has built a reputation for reliability and convenience. It continues to expand its services, adapting to the evolving digital landscape while maintaining its focus on user-friendly solutions.

  • United Kingdom

    Headquarters

  • 2006 (19 years ago)

    Founded

  • 30 Days

    Money-Back Guarantee

  • name.com

    Website

Server Locations

Name.com Pros and Cons

Name.com Pros and Cons

Key strengths and weaknesses of Name.com

  • Wide range of domain registration options.

  • User-friendly interface for beginners.

  • Additional fees for certain essential services.

  • Higher renewal rates than initial prices.

  • Occasional uptime issues reported.

  • Lacks advanced features for experienced users.

Name.com Expert Review

Name.com Expert Review

In-depth analysis by Hostalog's hosting experts

Name.com Pricing

Name.com Pricing

An honest look at Name.com's pricing, renewals, and hidden fees.

Empty Star Empty Star Empty Star Empty Star Empty Star
Full Star Full Star Full Star Full Star Full Star
3.4

Name.com offers competitive initial pricing, making it an attractive choice for individuals and small businesses. Hosting plans are reasonably priced, aligning with industry standards, and include adequate storage and bandwidth.

However, renewal rates are noticeably higher than introductory prices, a common practice in the industry but something customers should plan for. While Name.com is generally transparent about its costs, some essential services come as paid add-ons, so users should review their selections carefully during checkout.

For risk-free testing, Name.com provides a 30-day money-back guarantee on web hosting plans, allowing new customers to try the service without financial commitment.

Name.com Performance

Name.com Performance

How reliable is Name.com based on real-world uptime data?

Empty Star Empty Star Empty Star Empty Star Empty Star
Full Star Full Star Full Star Full Star Full Star
4.0

Uptime

We perform thousands of uptime checks each day to ensure our reviews are accurate and reliable. The statistics below are based on the uptime checks we have performed in the last 30 days.

Uptime Guarantee
99.9%
Allows ~43 min/month of downtime
Monthly Uptime
99.0718%
Monthly Downtime
06:40:59
# of outages
65

Name.com guarantees 99.9% uptime, aligning with industry standards for shared hosting. While this is generally reliable for most users, actual uptime may sometimes fall slightly below this mark, as observed in independent monitoring.

Compared to leading providers, Name.com's uptime performance is slightly below average, with some competitors maintaining 99.95% or higher. While major outages are rare, occasional brief downtimes have been reported. Fortunately, these incidents are typically resolved quickly, minimizing disruptions.

For businesses that require near-perfect uptime, higher-tier hosting solutions may be a better fit. However, for personal websites and small businesses, Name.com’s uptime is reasonable for the price.

Data Center Locations

For its shared hosting service, Name.com operates data centers within the United States, though specific locations and the number of facilities are not publicly disclosed. This centralized infrastructure is well-suited for U.S.-based businesses, offering potentially lower latency for domestic visitors.

However, the lack of international data centers may be a limitation for businesses targeting a global audience, as localized hosting options can improve speed and accessibility for users in different regions. Additionally, Name.com does not provide clear information on website migration between data centers, suggesting such options may be limited or require direct support intervention.

For those who prioritize global reach or geographic redundancy, other hosting providers with a broader data center network may be a better fit.

Name.com has data centers in the following countries:

Name.com Features

Name.com Features

What you get when you sign up with Name.com.

Empty Star Empty Star Empty Star Empty Star Empty Star
Full Star Full Star Full Star Full Star Full Star
3.8

Storage

Name.com provides SSD storage across its shared hosting plans, ensuring fast data retrieval and improved website performance compared to traditional HDDs. Their hosting plans come with 10 GB, 100 GB, or unlimited storage, depending on the selected tier.

Like most shared hosting providers, Name.com enforces I/O and inode limits to maintain server stability and prevent resource overuse. While these restrictions are reasonable for standard websites, users with high resource demands should monitor their usage or consider upgrading to a higher-tier plan.

Bandwidth

Name.com offers shared hosting plans with no predefined bandwidth limits, allowing users to handle varying levels of website traffic without worrying about strict usage caps. However, the bandwidth is subject to Name.com's acceptable usage policies. This means that as long as a website operates within fair use guidelines and does not negatively impact network performance, users can continue to enjoy unrestricted bandwidth. Excessive usage that strains server resources may prompt intervention, such as requests to optimize resource consumption or migrate to a higher-tier hosting solution.

For most typical websites, Name.com's bandwidth policy should be sufficient without concerns about overage charges. However, users with resource-intensive sites or those expecting high volumes of traffic should review the company's acceptable usage policies to ensure their needs align with the hosting environment.

Migrating to Name.com

Name.com does not prominently advertise a free website migration service for new hosting customers, distinguishing it from some competitors that offer complimentary transfers. Instead, users are generally responsible for handling the migration process themselves or seeking paid assistance.

While Name.com provides a knowledge base with documentation to assist users, there is no automated migration tool, meaning customers need a certain level of technical proficiency to complete the transition smoothly.

Backups

Name.com provides free automated backups every 48 hours as part of their shared hosting service, offering essential protection against data loss. This is a valuable feature for users who want regular backups without having to manage them manually.

However, backup retention details are not explicitly stated, so users should verify how many backup versions are stored and for how long. Additionally, for those needing more frequent backups or greater control, using a third-party backup solution may still be advisable to ensure comprehensive data protection.

Email

Name.com provides email hosting as part of its shared hosting plans, offering essential email functionality for individuals and small businesses. Their email service includes features such as webmail access, spam protection, and compatibility with popular email clients like Outlook and Thunderbird, ensuring ease of use and reliable communication.

Each shared hosting plan supports up to 100 email accounts, making it suitable for small to medium-sized teams. However, specific details on mailbox size limits and sending restrictions are not explicitly listed on their website.

SSL Certificates

Name.com offers free SSL certificates through Let's Encrypt, providing basic encryption with automatic renewal. For enhanced security, they also offer paid SSL certificates, including DV, OV, and EV options, which come with higher warranty levels and organization validation.

Name.com Customer Support

Name.com Customer Support

How helpful and responsive is Name.com's customer support is.

Empty Star Empty Star Empty Star Empty Star Empty Star
Full Star Full Star Full Star Full Star Full Star
4.0

Name.com provides customer support through live chat, email, and a ticketing system, though phone support is not available. Live chat is generally responsive during business hours, while email inquiries are typically addressed within 24 hours. The support team is knowledgeable, though some responses may start with canned replies before offering personalized assistance. In addition to direct support, Name.com offers a detailed knowledge base with guides and tutorials, making self-service troubleshooting a viable option. While the overall support experience is acceptable, the lack of phone support may be a drawback for some users.

Live Chat

Name.com offers customer support via live chat.

Email Support

Name.com offers customer support via email.

Phone Support

Name.com does not offer customer support via phone.

Ticketing System

Name.com uses a ticketing system for support.

Guides and Tutorials

Name.com offers a range of guides and tutorials.

Available 24/7

Customer support is available 24/7.

Name.com Ease of Use

Name.com Ease of Use

Name.com's user experience from signup to site management.

Empty Star Empty Star Empty Star Empty Star Empty Star
Full Star Full Star Full Star Full Star Full Star
3.4

Name.com offers a user-friendly website with an intuitive layout, making it easy to navigate for both beginners and experienced users. Signing up for hosting is a streamlined process, with clear instructions and minimal friction, though some users report occasional delays in the verification process. Hosting plans are managed through cPanel. Users benefit from one-click installers for popular applications like WordPress, Joomla, and Drupal, simplifying website setup.

Name.com Customer Reviews

Name.com Customer Reviews

Authentic feedback from Name.com users

Pricing
3.4
Performance
4.0
Features
3.8
Support
4.0
Ease of Use
4.2

Have you used Name.com?

Share your experience and help others make informed decisions!

4 Customer Reviews
Martin J.

Martin J.

  • United States
  • 2 months ago

Stable service but the pricing is a bummer

I only started using Name.coms hosting because my domain was registered through them over a decade ago. The performance has been pretty good for my website. Customer support is good too, always quick to respond. But honestly, their pricing is pretty steep for what you get. I'll be looking into moving to a more affordable option soon.
Brianna R.

Brianna R.

  • United States
  • 4 months ago

Great Performance, Slightly Higher Prices

All my domains are registered through name.com for many years. That's why I am using their hosting service as well. Everything just works well together. I know I could probably find a special offer or deal to migrate my websites elsewhere but everything is well integrated and simply works, so I have no incentive to move.
Emily J.

Emily J.

  • United States
  • 6 months ago

Fairly happy with the service received

I've been using Name.com for my website for almost a year now. Their pricing is pretty reasonable, but I do think it could be a tad lower. Performance has had its ups and downs, but it works well enough most of the time. The features are solid, and I really like their user interface. It's easy to understand! Every time I ran into issues, customer support was there to help, although it took a bit longer than I'd prefer for resolutions. I'm satisfied with my experience so far. Would recommend for those looking for a dependable option.
Ahmed B.

Ahmed B.

  • Egypt
  • 8 months ago

Good company and ok prices

Not much to say. Everything works but prices can be lower. There are cheaper hostings out there.
Name.com Hosting Plans

Name.com Hosting Plans

Explore hosting plans offered by Name.com

Shared Hosting

Plan Name Websites Storage Bandwidth Price
Linux Hosting
Personal
1 10 GB Unlimited $6.00 Details
Linux Hosting
Premium
25 100 GB Unlimited $8.00 Details
Linux Hosting
Business
Unlimited Unlimited Unlimited $13.00 Details
Name.com Alternatives

Name.com Alternatives

Explore hosting providers similar to Name.com

Name.com Comparisons

Name.com Comparisons

See how Name.com stacks up against competitors

Disclosure: We may earn a commission if you decide to make a purchase through referral links on our website. To learn more about how we make money, read our Affiliate Disclosure.