InMotion Hosting has been around since 2001 and is headquartered in Los Angeles, California. Over the years, it's become a trusted name in the web hosting industry, serving a wide range of customers—from individual bloggers to larger enterprises. Offering services like shared hosting, VPS, dedicated servers, and managed WordPress hosting, InMotion has built a solid reputation for performance and reliability. They also provide domain registration, website design, and management tools to help businesses establish a strong online presence.

InMotion Hosting boasts a substantial customer base, serving over 300,000 customers around the world. Their commitment to reliable performance and customer support has positioned them as a reputable choice in the competitive landscape of web hosting providers.

InMotion Hosting Pros and Cons

InMotion Hosting Pros and Cons

Key strengths and weaknesses of InMotion Hosting

  • Generous 90-day money-back guarantee.

  • 24/7 customer support across multiple channels.

  • Fairly reliable uptime with consistent performance.

  • A wide range of hosting plans to choose from.

  • Limitations on cheaper hosting plans.

  • Higher renewal rates after the initial term.

InMotion Hosting Expert Review

InMotion Hosting Expert Review

In-depth analysis by Hostalog's hosting experts

InMotion Hosting Pricing

InMotion Hosting Pricing

An honest look at InMotion Hosting's pricing, renewals, and hidden fees.

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4.3

InMotion Hosting offers great introductory prices that make it an attractive choice for new customers. However, be aware that renewal rates increase significantly after the first term, so it's important to budget for the long-term costs.

They’re transparent with their fees, but watch out for optional add-ons during checkout that could bump up the price. On the plus side, they offer a generous 90-day money-back guarantee, giving you plenty of time to test their service before fully committing.

InMotion Hosting Performance

InMotion Hosting Performance

How reliable is InMotion Hosting based on real-world uptime data?

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4.3

Uptime

We perform thousands of uptime checks each day to ensure our reviews are accurate and reliable. The statistics below are based on the uptime checks we have performed in the last 30 days.

Uptime Guarantee
99.99%
Allows ~4 min/month of downtime
Monthly Uptime
99.9977%
Monthly Downtime
00:01:00
# of outages
1

InMotion Hosting offers a 99.99% uptime guarantee, which is standard for the industry and gives customers confidence in their website's reliability. Most users experience stable performance, with minimal interruptions that are usually resolved quickly.

However, some recent monitoring reports show an average uptime closer to 99.5%, below the guaranteed figure. While not a huge issue for most users, businesses that rely on consistent uptime may want to keep this in mind.

Data Center Locations

InMotion Hosting has three key data centers: Los Angeles, California; Ashburn, Virginia; and Amsterdam, The Netherlands. These locations are strategically chosen to ensure fast, reliable service for customers in the U.S. and Europe. The multiple data centers offer redundancy and help reduce latency for better overall performance.

While InMotion doesn't directly advertise website migration between these data centers, their support team is available to assist with such requests, allowing users to optimize performance based on their specific location needs.

InMotion Hosting has data centers in the following countries:

InMotion Hosting Features

InMotion Hosting Features

What you get when you sign up with InMotion Hosting.

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4.3

Storage

InMotion Hosting offers a range of storage options tailored to different user needs. The entry-level Core plan includes 100GB of SSD storage, while the higher-tier plans, including Launch, Power, and Pro, provide unlimited NVMe storage. NVMe storage ensures faster data access speeds and improved website performance compared to traditional SSDs, benefiting users who require faster load times and greater reliability.

InMotion Hosting does not impose inode limits, but they do require that all files stored on their servers be related to your website. Personal files, archives, and backups are not permitted, which helps ensure optimal server performance and fair usage across all users. It's important for users to keep this policy in mind when considering their storage needs.

Bandwidth

InMotion Hosting offers unlimited bandwidth with all shared hosting plans, allowing users to handle varying traffic levels without worrying about hitting a data cap. This makes it an attractive option for small to medium-sized websites. However, the unlimited bandwidth is subject to their fair usage policy, which ensures that no single user monopolizes server resources. While there are no overage charges, consistently excessive bandwidth use may lead to requests to upgrade to a higher-tier plan or optimize website performance. It's important to review the terms of service to understand how bandwidth usage is managed.

Migrating to InMotion Hosting

InMotion Hosting offers a free website migration service that makes switching to their platform hassle-free for most users. The process is simple, beginning with a request through the customer account panel. Once submitted, the InMotion support team handles the transfer, including files, databases, and emails, with minimal downtime. Their goal is to ensure a smooth, secure transition.

Backups

InMotion Hosting offers automatic backups for its shared hosting plans, but these backups are not included for free. The company provides a paid backup service, which lets users schedule automatic backups every 24 to 36 hours, depending on the plan and preferences. This ensures that data is regularly backed up and can be restored if needed.

With the backup addon, users have the option to restore backups themselves via the control panel, making it easy to recover lost or corrupted files without waiting for support. However, it's important to note that this service comes at an additional cost, and it's recommended that users also maintain their own backups as a precautionary measure.

Email

InMotion Hosting offers unlimited email accounts with all shared hosting plans, making it a great option for individuals and businesses. The service includes spam filters, autoresponders, and email forwarding to streamline communication management.

Each mailbox provides 1-20GB of storage, which is ample for most users. However, there are sending limits: users can send up to 250 emails per hour, with a daily limit based on the hosting plan. While these limits are standard, they should be considered depending on your email volume.

SSL Certificates

InMotion Hosting offers free SSL certificates with all plans, providing basic security with automatic installation and renewal. For users needing more advanced security, paid SSL certificates are available, offering higher levels of validation. There are no restrictions on the number of certificates that can be installed, allowing users to secure multiple domains or subdomains as needed.

InMotion Hosting Customer Support

InMotion Hosting Customer Support

How helpful and responsive is InMotion Hosting's customer support is.

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4.8

InMotion Hosting provides a comprehensive range of customer support channels, including phone support, live chat, email, and a ticketing system. The support team is highly responsive, with live chat and phone support offering immediate assistance, while email and ticket inquiries are addressed in a timely manner.

Our experience with InMotion Hosting's support team has been exceptional. Every response was focused on the specific issues we raised, and the agents were willing to go the extra mile to research and provide answers to extremely technical questions. They consistently followed up and ensured we received the information we needed, even when it required additional investigation. We were impressed by their dedication and willingness to assist, making each interaction a positive and productive experience.

Live Chat

InMotion Hosting offers customer support via live chat.

Email Support

InMotion Hosting offers customer support via email.

Phone Support

InMotion Hosting offers customer support via phone.

Ticketing System

InMotion Hosting uses a ticketing system for support.

Guides and Tutorials

InMotion Hosting offers a range of guides and tutorials.

Available 24/7

Customer support is available 24/7.

InMotion Hosting Ease of Use

InMotion Hosting Ease of Use

InMotion Hosting's user experience from signup to site management.

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4.3

InMotion Hosting provides a straightforward user experience, with a well-organized website that makes it easy to find information on hosting plans and services. The signup process is smooth, guiding users through plan selection, domain registration, and payment with minimal hassle. Live chat support is available during checkout for added convenience.

Managing hosting services is simple and intuitive, thanks to cPanel, a widely used control panel that allows users to handle domains, email accounts, and databases with ease. Additionally, one-click installers for WordPress, Joomla, and Drupal make website setup quick and beginner-friendly. While there's no custom control panel, cPanel's familiarity ensures a user-friendly experience for most customers.

InMotion Hosting Customer Reviews

InMotion Hosting Customer Reviews

Authentic feedback from InMotion Hosting users

Pricing
4.3
Performance
4.3
Features
4.3
Support
4.8
Ease of Use
4.5

Have you used InMotion Hosting?

Share your experience and help others make informed decisions!

5 Customer Reviews
Liam O.

Liam O.

  • Canada
  • 7 months ago

Good hosting with support that truly helps!

It's been about a year now that I've started using InMotion Hosting and I'm pretty satisfied. The pricing is ok for what you get. The performance has been solid for now - my site loads pretty quickly most of the time. Installing Wordpress was really easy thanks to their customer support. I had a couple of issues when I was setting everything up, and their team was super helpful and quick to respond. They really make you feel valued as a customer. The control panel is decent, although I wish it was a bit more intuitive. All in all, I would recommend InMotion Hosting if you're looking for reliable hosting with great support.

P.S. We are using another service for email so I can't comment on that.
Robert V.

Robert V.

  • United States
  • 8 months ago

Probably the best option out there

I've found the team at Inmotion Hosting to be the most helpful and responsive I've ever encountered at a hosting company. I highly recommend them to everyone. Unlike some other hosts that we've used that only offer email or chat support, Inmotion provides phone support which was so convenient for us when we needed an immediate response.
Aisling L.

Aisling L.

  • United Kingdom
  • WordPress Hosting
  • 8 months ago

Solid hosting for Wordpress

I host four wordpress installations with InMotion since 2021. There were some issues while migrating over from a different company (mostly due to my somewhat limited technical skills), but I've never had to wait longer than a few minutes for tech support to respond. Every agent was patient, willing to listen, and provided me with appropriate instructions. I cannot speak of their email service as we are using Google Workspace for that.
Melissa V.

Melissa V.

  • United States
  • 8 months ago

Amazing experience with InMotion

InMotion has been a game-changer for my business, handling both my website and email without a hitch. From the outset, I was impressed by how effortlessly everything was set up.

What particularly stood out was their extraordinary customer support, which helped me immensely in my transition from a previous provider. The team guided me through the entire process enabling me to have a smooth migration with minimal downtime.

Choosing InMotion has proven to be a fantastic decision and I couldn't be happier.
Jerry S.

Jerry S.

  • United States
  • Shared Hosting
  • 8 months ago

Good low cost service

Web site home page is a little slow to load, about double the time it takes Amazon to load in Edge. Free POP email is poor, for which I changed to Zoho.
InMotion Hosting Hosting Plans

InMotion Hosting Hosting Plans

Explore hosting plans offered by InMotion Hosting

Shared Hosting

Plan Name Websites Storage Bandwidth Price
Linux Hosting
Core
2 100 GB Unlimited $2.99 Details
Linux Hosting
Launch
25 Unlimited Unlimited $4.79 Details
Linux Hosting
Power
Unlimited Unlimited Unlimited $4.79 Details
Linux Hosting
Pro
Unlimited Unlimited Unlimited $10.79 Details

WordPress Hosting

Plan Name Websites Storage Bandwidth Price
WP Core 2 100 GB Unlimited $3.49 Details
WP Launch 25 Unlimited Unlimited $5.29 Details
WP Power Unlimited Unlimited Unlimited $5.29 Details
WP Pro Unlimited Unlimited Unlimited $11.29 Details

VPS Hosting

Plan Name CPU Cores Memory Storage Bandwidth Price
VPS 4 vCPU 4 Cores 8 GB 160 GB 5 GB $9.99 Details
VPS 8 vCPU 8 Cores 16 GB 260 GB Unlimited $19.99 Details
VPS 12 vCPU 12 Cores 24 GB 360 GB Unlimited $31.99 Details
VPS 16 vCPU 16 Cores 32 GB 460 GB Unlimited $44.99 Details

Dedicated Servers

Plan Name Cores Threads Memory Storage Bandwidth Price
Aspire 4 8 16 GB 1000 GB Unlimited $35.00 Details
Essential 4 8 32 GB 2000 GB Unlimited $99.99 Details
Advanced 6 12 64 GB 2000 GB Unlimited $169.99 Details
Elite 8 16 128 GB 4000 GB Unlimited $219.99 Details
Extreme 8 16 128 GB 8000 GB Unlimited $249.99 Details
InMotion Hosting Alternatives

InMotion Hosting Alternatives

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InMotion Hosting Comparisons

InMotion Hosting Comparisons

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