HostUpon

HostUpon is a Canadian web hosting company founded in 2007 and headquartered in Toronto. It offers a range of hosting solutions, including shared, reseller, VPS, and dedicated server plans, catering to individuals and businesses of all sizes. The company also provides domain registration and website migration services, making it a one-stop solution for web hosting needs.

HostUpon serves over 10,000 customers worldwide and is known for its reliable service and customer-focused approach. It offers 24/7 support and emphasizes green hosting practices, aiming to provide both performance and sustainability. With a strong presence in North America, the company continues to evolve its offerings to keep up with the changing needs of website owners.

HostUpon offers competitive pricing, particularly for shared hosting plans. The initial rates are affordable, making it an appealing option for new customers. However, renewal prices are significantly higher, a common practice in the industry. To avoid unexpected costs, customers should check the renewal rates before committing to a long-term plan.

A key advantage is transparent pricing—there are no hidden fees, and optional add-ons (like domain privacy and SSL certificates) are clearly outlined during checkout. Additionally, HostUpon provides a 30-day money-back guarantee, giving users time to test the service. However, certain fees, such as domain registration, may be non-refundable, so reviewing the terms beforehand is recommended.

Uptime

We perform thousands of uptime checks each day to ensure our reviews are accurate and reliable. The statistics below are based on the uptime checks we have performed in the last 30 days.

HostUpon advertises a 99.9% uptime guarantee, which is standard in the industry. Our monitoring over several months found that while uptime is generally reliable (often 100%), it can occasionally dip slightly below 99.9%. This level of performance is acceptable for most websites.

Compared to competitors, HostUpon's uptime is solid but some providers offer higher guarantees or credits for downtime beyond their SLA. A brief outage last quarter was resolved within a few hours, but overall reliability remains stable. As always, users should maintain backups and a recovery plan to mitigate potential outages.

Data Center Locations

HostUpon operates a single data center in Toronto, Canada. This location is ideal for websites targeting Canadian visitors, as it helps reduce latency and improve performance for local users. Additionally, Canada's strong data privacy regulations may appeal to businesses prioritizing security and compliance.

However, having only one data center limits geographic flexibility. Customers cannot choose different regions for hosting, which may impact latency for international visitors. Businesses requiring global reach or redundancy might need to explore providers with multiple data center options.

HostUpon has data centers in the following countries:

Storage

HostUpon offers unlimited SSD storage on its shared hosting plans, ensuring fast performance and reliability. However, like most hosting providers, "unlimited" comes with fair usage restrictions.

While general website storage isn't capped, HostUpon limits media storage (videos, music, and images) to 50GB. Additionally, accounts must be used for website-related purposes—file storage or file-sharing activities are not allowed.

For most users, these limits won't be an issue, but those managing large media-heavy sites should ensure their storage needs align with HostUpon's policies.

HostUpon provides customer support through live chat, email, a ticketing system, and phone support during business hours. Live chat typically offers quick responses, while email and ticket replies can take a few hours.

The support team is knowledgeable and capable of handling both basic and technical inquiries. While some replies use pre-formulated responses, follow-ups usually lead to more personalized assistance when needed.

For self-help, HostUpon offers a library of guides and tutorials, allowing users to troubleshoot common issues independently. This combination of direct support and self-service resources makes their support accessible and effective for most users.

HostUpon's website is easy to navigate, with clear sections for hosting plans, features, and support. However, some plan details require extra clicks to find. The sign-up process is smooth and intuitive, guiding users through plan selection and checkout with no hidden steps. Comparing plans is straightforward, making it easy to choose the right option.

Managing hosting is user-friendly, thanks to cPanel, which simplifies domain management, app installations, and administrative tasks. One-click installers for WordPress, Joomla, and Drupal make website setup hassle-free.