GreenGeeks

Founded in 2008 and based in Los Angeles, California, GreenGeeks has positioned itself as a leader in eco-friendly web hosting. The company offsets its environmental impact by purchasing 300% renewable energy credits, making it one of the most sustainable choices in the hosting industry.

GreenGeeks offers a range of web hosting services, including shared hosting, reseller hosting, VPS hosting, and managed WordPress hosting. They also provide domain registration, website building tools, and free website migrations, catering to both beginners and experienced users.

With over 55,000 customers and 600,000 websites hosted, GreenGeeks has built a reputation for reliable performance, competitive pricing, and strong environmental responsibility. Reviews on Hostalog and Trustpilot reflect a mix of positive feedback on uptime and support, with occasional concerns about resource limits on shared plans. For businesses and individuals seeking green web hosting, GreenGeeks stands out as a sustainable and feature-rich option.

GreenGeeks offers competitive introductory rates, making it an affordable choice for new website owners and small businesses. The Lite plan starts at $2.95/month, with higher-tier plans offering more resources. However, like most hosting providers, renewal prices increase significantly, so long-term users should budget accordingly.

No major hidden fees, and upselling is minimal, though premium features like dedicated IPs and premium SSL require additional payments. GreenGeeks provides a 30-day money-back guarantee, allowing users to test the service risk-free, but domain registration fees are non-refundable.

Payment options include major credit cards and PayPal, adding flexibility. While the pricing aligns with industry standards, customers should review renewal rates and plan ahead to avoid unexpected costs.

Uptime

We perform thousands of uptime checks each day to ensure our reviews are accurate and reliable. The statistics below are based on the uptime checks we have performed in the last 30 days.

GreenGeeks guarantees 99.9% uptime, meaning potential downtime is limited to about 43 minutes per month or 8.76 hours per year. However, our monitoring tools recorded an impressive 99.9977% average uptime, translating to less than 2.5 minutes of downtime per month - exceeding their guarantee.

For downtime compensation, GreenGeeks offers SLA credits based on the nature of the outage. Scheduled maintenance is compensated at 1x the hourly hosting rate, while unscheduled or emergency maintenance receives 3x the hourly rate. However, users must request credits within seven days of the outage resolution. Compensation does not apply to VPS or dedicated servers, third-party DNS issues, malware infections, or resource abuse-related downtime. Additionally, third-party uptime monitoring is not accepted as proof of downtime, meaning only GreenGeeks' internal tracking determines eligibility for credits.

With no major outages recently reported, GreenGeeks provides a stable and reliable hosting environment, making it a solid choice for users who prioritize uptime.

Data Center Locations

GreenGeeks operates four data centers strategically located in Chicago (US), Montreal (CA), Amsterdam (NL), and Singapore (SG). This global presence allows customers to choose their preferred data center at signup, helping to reduce latency and improve load times by hosting their website closer to their target audience.

For users who need to relocate their hosting, GreenGeeks allows website migration between its data centers. This flexibility is useful for businesses expanding internationally or optimizing performance for a specific region. However, migration may involve downtime, and users should check with customer support for specific details regarding the process.

GreenGeeks has data centers in the following countries:

Storage

GreenGeeks uses RAID-10 SSD storage across all shared hosting plans, providing faster and more reliable performance compared to traditional HDDs. While storage is advertised as unmetered, usage must comply with GreenGeeks' fair use policy, meaning it is intended solely for website files and not for backups or file storage.

Each shared hosting account is subject to inode limits ranging from 200,000 to 600,000, which effectively caps the number of files and directories a user can store. Additionally, I/O limits are enforced to prevent any single account from consuming excessive resources, ensuring consistent performance for all users on the same server.

GreenGeeks provides 24/7 customer support through live chat and email, while phone support is available during specific hours. The live chat feature is the fastest option, with responses typically received within minutes, making it ideal for urgent issues. Email support takes longer, usually within a few hours, and is better suited for more complex inquiries.

The support team is generally knowledgeable and helpful, capable of handling technical issues efficiently. While some users report occasional canned responses, most interactions are personalized, with agents making an effort to understand and resolve specific concerns.

For those who prefer self-service solutions, GreenGeeks offers a comprehensive library of guides and tutorials, covering common web hosting topics. These resources are valuable for both beginners and experienced users, allowing them to troubleshoot issues independently.

GreenGeeks offers a straightforward and user-friendly experience, making it easy for both beginners and experienced users to manage their hosting. The sign-up process is simple, guiding users through plan selection, domain registration, and payment in just a few steps. Once registered, customers receive clear email instructions on setting up their hosting account.

Managing hosting is seamless with cPanel, a widely used and intuitive control panel that simplifies tasks like domain management, email setup, and file management. For website deployment, GreenGeeks includes Softaculous, a one-click installer that supports over 400 applications, including WordPress, Joomla, and Drupal, making site setup quick and hassle-free.